While many customers praised the deliciousness and generous portions of the food, there were complaints about inconsistent quality, including dry or burnt chicken and gritty textures.
Service Experience
The staff received mixed reviews; while many were noted for their friendliness and helpfulness, some customers reported rude behavior from specific employees and slow service during busy times.
Pricing Concerns
Several reviews highlighted dissatisfaction with rising prices and shrinking portion sizes, leading to disappointment among long-time customers.
Cleanliness Issues
Some customers raised concerns about hygiene, specifically mentioning gritty textures in food and poor cleaning practices.
Overall Satisfaction
Despite some negative feedback, many customers expressed strong loyalty and satisfaction, often referring to the establishment as their go-to spot for shawarma.
SS
Sathesh S
6 days ago
2.0
Prices keep going up and portions keeps shrinking over time. Removing the wrap sizes options in parallel with reducing portion and increasing price is not something encouraging to frequent this spot! Used to be my go to spot - very disappointing now.
EE
Emma (Emma6)
6 days ago
5.0
Chicken, beef/lamb platter is delicious. The portions are extremely generous and the staff is very friendly. It's worth the detour and price
JL
James Lee
Nov 12, 2025
5.0
Wow, my friend tried Shawarma here and asked me to join him. It was my first time there; the staff was very friendly, the place was very clean, and service was very fast. Fardeen and Joty did the best. I will definitely be back.
NN
Nagu
Nov 12, 2025
2.0
7 years I’ve frequented this place. Prices have gone up over 50% and food portions have gone down. No more wrap size choices either. Every few months they take away something for consumers to cut corners while raising the price. Even the beef donair tastes different these days as the chunks are larger , more irregular and uneven It is unfortunate but I think I will only be dropping in on the odd occasion going forward. Service has always been great here. The staff are excellent. Food is still mostly ok.
MS
Mandeep singh
Nov 6, 2025
1.0
I ordered shawarma and what i ate it chicken was so burnt that i was not able to swallow it. When i complaint it they saisls its not burnt its well done. Just want to inform that i waa eating chicken when since long and i know what is well done and what is burnt