Customers frequently praised the delicious and flavorful shawarma, with many considering it the best in Calgary. However, some noted a decline in quality and portion sizes over time.
Service Experience
While many reviews highlighted friendly and efficient staff, there were significant complaints about slow service, long wait times, and disorganization during busy hours.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes, leading to feelings of being overcharged.
Cleanliness Issues
Some reviews mentioned cleanliness concerns, particularly regarding the dining area and food preparation, which detracted from the overall experience.
Customer Loyalty
Despite recent complaints, many long-time customers expressed a strong attachment to the restaurant, citing previous positive experiences and a desire for improvements.
ZN
Zuman nator
Nov 15, 2025
5.0
Good food good people! Line up can be long but they do move fairly quick. Talking about it makes me crave it. I think I’m
going to get some today.
BC
Baldeep Cheema
Nov 14, 2025
5.0
If you're a fan of flavorful and perfectly seasoned chicken, Shawarma Palace is an absolute must-try. The chicken wrap is hands down the best I’ve ever had, packed with flavor in every bite.
MN
M “MellyTurbo” N
Nov 12, 2025
5.0
I love how consistent they are.. Meat/Veggies are always fresh and the staff are light-hearted and joke around.
I recommend the #3 Wrap,great meat portion everytime.
AW
amal wilson
Nov 10, 2025
1.0
I ordered a Trio Meat Shawarma Wrap two days in a row — yesterday I got a regular large wrap (602g), and today I ordered the extra large, but it also weighed only 609g. Basically, I paid extra for the same amount of food.
This feels very disappointing and misleading. If you’re charging more for an “extra large,” it should actually be larger. Please be honest with your customers — we notice these things.
FM
Fz Mo
Nov 7, 2025
2.0
Raise their prices again and again and again.
$22.05 for a platter. All these shawarma restaurants are capitalizing on shawarma. How can a bit of rice meat and sauce cost this much honestly.
Frequently Asked Questions About Shawarma Palace- Falconridge
What are the operating hours of Shawarma Palace- Falconridge?
Shawarma Palace- Falconridge is open from 10:00 AM to midnight from Monday to Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.
Where is Shawarma Palace- Falconridge located?
The restaurant is located at 5208 Falsbridge Drive Northeast, Calgary, AB, T3J 3G1, Canada.
How can I contact Shawarma Palace- Falconridge?
You can contact them by phone at +1 403-455-5544 or via email at contact@shawarma-palace.com.
Where can I view the menu for Shawarma Palace- Falconridge?
The menu is available online at https://shawarma-palace.com/our-menu/.
Is it possible to order food online from Shawarma Palace- Falconridge?
Yes, you can place orders online through https://order.tryotter.com/brand/85ea529d-cfc0-4745-bb5c-bfc45ab74c96.
What cuisine type does Shawarma Palace- Falconridge offer?
Shawarma Palace- Falconridge specializes in Middle Eastern cuisine.
Which nearby restaurants can I visit near Shawarma Palace- Falconridge?
Nearby restaurants include Domino's Pizza, OPA! of Greece, Kabob Garden, Pho Hoang Restaurant, Subway, and Edo Japan, offering a variety of cuisines such as pizza, Greek, Afghan, Vietnamese, fast food, and Japanese.
Are there convenience stores close to Shawarma Palace- Falconridge?
Yes, nearby convenience stores include Medgracel Filipino and Asian Store and Circle K, which you can visit before or after your meal for snacks or essentials.
What other services are located near Shawarma Palace- Falconridge that customers might find useful?
Nearby services include Rogers for telecommunications, Bains Vision Centre for optometry, Unique Styles Hair and Esthetics for beauty treatments, and Falconridge Animal Hospital for pet care.
How can nearby places like Mac's or Jam Tsaa Bubble Tea and Snacks complement a visit to Shawarma Palace- Falconridge?
Customers can enjoy quick bites or snacks at Mac's and refreshing bubble tea or smoothies at Jam Tsaa Bubble Tea and Snacks either before or after dining at Shawarma Palace- Falconridge.