Shawarma Palace- Chinook

4.6
596 reviews

About

Middle Eastern Restaurant

Location

Shawarma Palace- Chinook
6130 1A Street Southwest, Calgary, AB
T2H 0G3, Canada

Hours

Reviews

4.6
596 reviews
5 stars
512
4 stars
30
3 stars
15
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed feedback on food quality; some customers praised the flavors and portion sizes, while others reported issues with freshness and preparation.

Service Experience

Service quality varied significantly; many customers highlighted friendly and attentive staff, while others experienced poor customer service and order issues.

Value for Money

Generally positive remarks on portion sizes and pricing, with several customers noting good value for the amount of food received.

Cleanliness

Some reviews mentioned cleanliness and hygiene concerns, particularly regarding food safety and bathroom conditions.

Consistency

Long-term customers expressed disappointment in the inconsistency of food quality and service compared to previous experiences.
  • LL
    Lolo L
    6 days ago
    3.0
    As long regular customer I did not give a 1 star. I have been going to shawarma palace for atleast 10 years. I noticed when they had less locations there quality was better. For the last month or soo at this location quality has decreased dramatically. The meat portions is like half now then how it used to be. Soggy wrap that is hard to eat and feels so greesy. Veggies don't look fresh or properly prepared.
  • FA
    Francis Aboy
    Nov 16, 2025
    3.0
    Like 3.5, I really like Shawarma Palace but this location is so much different than the original. For example, the shawarma wraps are really greazzzy and they fall apart 2 bites in. Almost impossible to eat without a fork. Also the potatoes are different from the original location, cubed with skin on vs peeled and sliced. Weird for a franchise to do things differently. I think this location is a lot more generous with meat, just really messy to eat.
  • RB
    Reviews Business
    Nov 12, 2025
    1.0
    Don’t order for delivery! They remove the promotions and end up charging double! It also takes a long time to be ready and their customer service is bad.
  • TN
    Tiffany Nicol
    Nov 9, 2025
    5.0
    First time at this location. As always, great service & great good. It's no wonder why Shawarma Palace has won the Top Choice award multiple times. 🏆💯
  • OL
    Owen Langis
    Nov 5, 2025
    1.0
    I ordered 2 meals on Uber Eats. The order went to the wrong location. I called to cancel the order right away to change locations. They cancelled my order, kept the payment & I didn't get the food. Terrible customer service. This was ordered as pickup - NOT delivery