Business Details
About
Middle Eastern Restaurant
Location
Hours
Reviews
4.5
2,910 reviews
5 stars
2,119
4 stars
416
3 stars
145
2 stars
59
1 star
171
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the delicious and flavorful shawarma, with many highlighting the generous portions and fresh ingredients.
Service
The staff received mixed reviews; while many customers appreciated the friendly and helpful service, some reported poor experiences with specific employees.
Cleanliness
There were concerns about cleanliness, particularly regarding fruit flies and the state of the washroom, which detracted from the overall dining experience.
Value
Some customers felt that the portion sizes and food quality had declined after the move to a new location, leading to dissatisfaction with the value for money.
- KSKent StonehockerJan 3, 20263.0I faithfully supported this business for years and I just went in there today and couldn’t believe at their new prices. I couldn’t even get a plain donair for under $14 They used to have different sizes, but it seems there’s just one size and it’s expensive That used to be the cost of the full platter I knew they were moving into a new fancy location, but it seems now they’re gouging the customers to pay for it I understand the price is going up, but I literally had to walk out of the store. I was in such shock of their new prices. I personally wish they had stayed on their own location and had stayed affordable. This price increase felt like a betrayal.
- PTPhat TranDec 31, 20253.0Everyone loved them because of the generous portions. Not anymore. Got my 23$ platter today and not happy about it. The portion is 2/3 of what I usually get there. What’s going on? New location new higher price and now smaller portions? The guy that got the veggie for me he put like 2 strips of lettuce on my platter and I had to ask for some more. It’s pathetic. You can do better Shawarma Palace 17 ave. You will loose your customers if you keep doing this.
- FJF JDec 22, 20255.0I visited December 22.. The food is superb and the portions are very generous.. Also, the employees there are super nice. I asked for a cup of water but the lady there told me to grab a free bottle of water. I’ll definitely return whenever am in the area..
- SSSophiaDec 18, 20253.0The food itself is really delicious, my favourite thing is their rice, the only thing I have to complain about is some of the workers don't understand what you're saying or the questions that you're asking, and there's a lot of fruit flies like when my food was given to me there was fruit flies on it and there's fruit flies flying around as I'm eating my food in the restaurant
- CCCarlos Arturo Lopez CondeDec 13, 20255.0Best place, always amazing and the customer services is always good. I stop to buy 3 big platers for 13 people and everyone did an excellent job getting everything done quick. The food always tastes really good and everyone on the house reunion was impressed with the food and ask me to pass the info where I got it. I recommend to anybody to go and eat on the restaurant you will love it.