Many customers praised the staff for being friendly and helpful, with specific mentions of individual employees who provided excellent service.
Pricing Concerns
Numerous reviews highlighted that the store's prices are generally considered high compared to competitors, with some customers feeling that the pricing is predatory, especially for students and families.
Cleanliness and Organization
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Product Quality Issues
Some customers reported issues with the quality of certain products, particularly in the bakery and deli sections, as well as concerns about the freshness of produce.
Parking Issues
While the store offers free underground parking, there were complaints about parking tickets being issued incorrectly, leading to frustration among customers.
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Reggie Lemont
5 days ago
1.0
Do yourself a favour, drive to Superstore which is where I now go even though this store is right near where I live. They never have anything out early in the morning or in the evenings. I work off hours and don’t have the luxury of coming at what maybe are peak shopping times. Their prices are also ridiculous. We need to put places like this out of business. They seem to be understaffed or just poorly managed too. I’m not a review guy but I was irritated into writing one.
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CeT
Jan 5, 2026
1.0
Joyce, a cashier at this Save On Foods, was disrespectful and unprofessional.
I had an unpleasant experience at Save-On-Foods today. While using self-checkout to buy garlic, a cashier told me I was underpaying and said it was “local.” I explained that I selected the option shown in the system and asked for help to pay the correct price, but she did not help and said, “I’ll let you go this time,” which made me feel like I was doing something wrong on purpose.
I later returned to ask for a manager, but she did not call one and only then said it was not in the system and she didn’t know. I hope staff do not treat customers this way or make them feel guilty without reason.
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Quansem
Dec 31, 2025
4.0
Great service; Laurie is always on hand, ready to help and answer questions :)
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emma chip
Dec 15, 2025
5.0
Great deals, clean, helpful staff. I’ll visit again
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Brant Stewart
Dec 11, 2025
1.0
It's called spend on foods haha worst priced grocery store in existence