Customers frequently reported issues with expired or low-quality products, particularly in the meat and produce sections.
Pricing Concerns
Many reviews highlighted that prices are higher compared to other grocery stores, leading to dissatisfaction among budget-conscious shoppers.
Customer Service
While some staff received praise for their helpfulness, there were numerous complaints about rude or unhelpful employees, particularly in the deli and bakery departments.
Store Cleanliness
The store is generally described as clean and organized, but there are instances of disorganization and neglected stock.
Positive Experiences
Despite the criticisms, several customers expressed overall satisfaction with their shopping experience, citing friendly staff and good product selection.
GE
Gigson Enterprises
Jan 3, 2026
5.0
Great service
DD
Dan Dyble
Dec 28, 2025
4.0
Great selection fresh produce was very fresh and a surprisingly good flower selection at reasonable prices.
JA
Jen Avaz
Dec 21, 2025
5.0
Incredible business! The food that comes is fresher than I can get if I go to a grocery store. If on the odd case, something is not up to par, then not only do the refund me the price of the item, but they give me double the amount that I paid for it! The other amazing thing is that if they don't have an item, that was my first choice and I've put down that they can substitute another item, I get the substitution product for the same price as my first choice, unless of course it is a lower price than the first product I chose. So you can end up getting quite a lot of money off that way. Also, they have so many great sales that I always end up saving a lot of money, shopping here. Great friendly staff, totally stand behind their service on their products. Cannot recommend them highly enough.
KP
Kaileigh Povey
Dec 20, 2025
2.0
Every time I go in, they never discount the "enjoy tonight" coupons. Last time was nearly $20, and tonight $6. Shame on me for not checking, was in a hurry to get home. It happens constantly and has been almost $200 this year alone that i have had to ask they do as the sticker they put on says. Then you add the over priced food, the produce that is some hiw underripe and going bad.... I'm going to be going to no frills going forward.
LB
Lorraine Burns
Dec 10, 2025
5.0
One of my preferred grocery stores, even though it's further away than two others.
What are the regular operating hours of Save-On-Foods at 225 Panatella Hill NW?
Save-On-Foods is open every day from 7:00 AM to 10:00 PM.
Does Save-On-Foods have special hours on holidays?
Yes, Save-On-Foods has special hours on holidays such as November 11 (7 AM to 10 PM), December 24 (7 AM to 6 PM), and is closed on December 25. Other holiday hours vary.
Where is Save-On-Foods located in Calgary?
Save-On-Foods is located at 225 Panatella Hill NW, Calgary, Alberta, T3K0Y5, Canada.
What types of payment does Save-On-Foods accept?
Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods sell organic and prepared foods?
Yes, Save-On-Foods sells organic products as well as prepared food items.
How can I contact Save-On-Foods customer service?
You can contact Save-On-Foods customer service via email at customer_service@saveonfoods.com or by phone at +1 403-384-9780.
What categories of stores and services are near Save-On-Foods?
Nearby you can find banks (TD Canada Trust, BMO, Scotiabank), beauty salons like Chloe's Nails & Spa, pharmacies such as Rexall, restaurants including Nha Trang and Sushi Ai, and other services like GoPro Moving & Delivery and Canada Post.
Are there any nearby dining options if I want to eat before or after shopping at Save-On-Foods?
Yes, nearby dining includes Vietnamese cuisine at Nha Trang Restaurant, sushi at Sushi Ai, pizza from Pizza Cottage and Pizza Panorama, fast food at Subway, dim sum at Golden Jade Palace, and bubble tea at Happy Tea.
What nearby locations can help with banking needs when visiting Save-On-Foods?
You can visit TD Canada Trust Branch and ATM, BMO Bank of Montreal, or Scotiabank nearby for your banking needs while shopping at Save-On-Foods.
Are there any wellness and health services close to Save-On-Foods?
Nearby wellness options include Rexall pharmacy, Peace of Mind Massage Therapy Centre, Panorama Physiotherapy and Chiropractic, Dr. Michael Lau Calgary Chiropractor, Eyecare Plus optometrist, and Medicentres Family Care Clinics.