Feedback on staff interactions is mixed; while some customers praise helpful and friendly staff, others report rude behavior and lack of assistance.
Product Quality
Numerous complaints about expired or low-quality products, particularly in the meat and bakery sections, have been noted.
Pricing Issues
Many customers feel that prices are higher than competitors, with some expressing frustration over perceived price increases and the necessity of a membership for discounts.
Store Cleanliness
The store is generally described as clean and well-organized, although some customers have reported issues with disorganization and expired items.
Shopping Experience
While some customers enjoy the variety and convenience of the store, others have had negative experiences related to service and product availability.
LL
Lauretta Loof
2 days ago
5.0
Friendly staff very helpful. Replaced our box of substandard Japanese oranges for a great box - none moldy! Thank you
TD
Tylor Dahl
3 days ago
1.0
Lindsay behind the lunch counter is a nightmare. I bring my crew in here every chance we get for lunch. Today after work we got Lindsay. While we waited at the counter she fully changed the garbage which is fine, but she proceeded to put unwrapped food in the oven without a hand wash or gloves 🤢. Thankfully she did throw some gloves on and wash before serving us. Upon trying to pay at the counter she yelled at us to come get our food, we kinda shrugged and figured we would pay on our way out of the store as we wanted to eat in store. She proceeded to yell at the guy behind us in line that she “doesn’t speak Chinese” then got after us for not paying before eating but would not let us pay before we ate.. we all have jokes of “nightmare Lindsay” and will probably not come back do to the risk of dealing with her again.
AB
Aneela Batool
Nov 4, 2025
3.0
Pricees are too high .Good thing is that they match prices otherwise it's heavy on pocket.
HD
Hyplex Detailing
Oct 15, 2025
5.0
Has to be one of the chillest and nicest stores ever. Would give 6/5 if i could. Very nice staff and they are super helpful and respectful
OS
Oleksii Shevtsov
Oct 11, 2025
1.0
I came from Winnipeg to Calgary for a weekend. I always buy groceries at Save on Foods at home, but here I met a very strange and rude person who chased me to my car which was at the far end of the parking, and blamed me that I had stolen something! I through away my receipt to the trash bin while exiting the store, but he insisted that I’m a thief. On my question what did I steal and what are the reasons to suspect me, he couldn’t answer.. instead looking at my license plate he said like “ah, Manitoba!..”. That is unacceptable! I paid for everything including soup I had eaten inside. I hope management will have a conversation with the staff and explain that it’s unacceptable to chase customers to the parking lot instead of checking the receipt inside the store, it’s unacceptable to blame on customers without any reasons and judge them due to the province they came from.
What are the regular operating hours of Save-On-Foods at 225 Panatella Hill NW?
Save-On-Foods is open every day from 7:00 AM to 10:00 PM.
Does Save-On-Foods have special hours on holidays?
Yes, Save-On-Foods has special hours on holidays such as November 11 (7 AM to 10 PM), December 24 (7 AM to 6 PM), and is closed on December 25. Other holiday hours vary.
Where is Save-On-Foods located in Calgary?
Save-On-Foods is located at 225 Panatella Hill NW, Calgary, Alberta, T3K0Y5, Canada.
What types of payment does Save-On-Foods accept?
Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods sell organic and prepared foods?
Yes, Save-On-Foods sells organic products as well as prepared food items.
How can I contact Save-On-Foods customer service?
You can contact Save-On-Foods customer service via email at customer_service@saveonfoods.com or by phone at +1 403-384-9780.
What categories of stores and services are near Save-On-Foods?
Nearby you can find banks (TD Canada Trust, BMO, Scotiabank), beauty salons like Chloe's Nails & Spa, pharmacies such as Rexall, restaurants including Nha Trang and Sushi Ai, and other services like GoPro Moving & Delivery and Canada Post.
Are there any nearby dining options if I want to eat before or after shopping at Save-On-Foods?
Yes, nearby dining includes Vietnamese cuisine at Nha Trang Restaurant, sushi at Sushi Ai, pizza from Pizza Cottage and Pizza Panorama, fast food at Subway, dim sum at Golden Jade Palace, and bubble tea at Happy Tea.
What nearby locations can help with banking needs when visiting Save-On-Foods?
You can visit TD Canada Trust Branch and ATM, BMO Bank of Montreal, or Scotiabank nearby for your banking needs while shopping at Save-On-Foods.
Are there any wellness and health services close to Save-On-Foods?
Nearby wellness options include Rexall pharmacy, Peace of Mind Massage Therapy Centre, Panorama Physiotherapy and Chiropractic, Dr. Michael Lau Calgary Chiropractor, Eyecare Plus optometrist, and Medicentres Family Care Clinics.