Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and long wait times.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to frustration among customers.
Cleanliness
Mixed feedback on cleanliness; some noted dirty tables and bathrooms, while others found the location clean and well-maintained.
Food Quality
Food quality varied, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Drive-Thru Efficiency
Drive-thru service was often criticized for being slow and disorganized, with several customers expressing dissatisfaction with wait times.
TT
Tabatha
1 day ago
1.0
Food was not good tasted old was not fresh fries were old aswell took a bit for them to get the order understood threw the intercom repeated my self to much and the pop was nasty and not the kinds we ordered at all had to fix them more then once do to flavor of it tasted more soda water then the pop flavor I ordered like coke cola or the root beer watered down or something it had no flavor. Food it getting worse the more we go so not ordering it no more waste of money when you eat stuff that tastes sooo gross
CG
C G
6 days ago
1.0
I'm giving it a one for my order today. I went to get a hot fudge sundae for my child and when we came home to eat it, the hot fudge part looked like a cold rock and i even took it out of the ice cream and thats what it was a hard frozen rock. My child could have hurt his teeth on that.
GU
Gurleen Uppal
Nov 7, 2025
1.0
Very disappointed with this McDonald’s location. I simply asked for a cup of water, and they refused to give it unless I bought something first. That’s really poor customer service and when did it happened? I have been working for McDonald’s so long never heard about it.
JV
Jeff Vela
Nov 7, 2025
2.0
This store is operated by associates who don't care, the lack of attention to detail when it comes to making fast food is sad. Be prepared to wait 10mins in the drive through even tho there not busy. You are better off going to the Montery location where they actually care about their customers.
SK
Shawn Kyllo
Nov 6, 2025
1.0
Restaurant’s pop machine isn’t working, in stead of informing customers, they charge full price for flat warm pop. When I talked to staff about it, they deflected and won’t do anything.