McDonald's

2.7
274 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9650 MacLeod Trail, CALGARY, AB
T2J 0P7, Canada

Hours

Reviews

2.7
274 reviews
5 stars
74
4 stars
31
3 stars
31
2 stars
23
1 star
115

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unfriendly staff, with several instances of poor customer service.

Food Quality

Numerous reviews highlighted issues with food quality, including stale and cold items, as well as cleanliness concerns.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, and some customers reported finding bugs in their food.

Service Speed

Customers experienced long wait times for their orders, with some noting that the location seemed understaffed.

Mixed Experiences

While many reviews were negative, a few customers praised specific staff members for their friendly service and noted that the food was decent on occasion.
  • RR
    RUIMIN
    5 days ago
    1.0
    The worst service. After I paying at court, cashier didn’t give me receipt and I had to picked it up from register. This is my first time meet this situation that cashier placed the paper cup upside down on the table and passed to me. I want to know whether this action meet food safety requirements. The third, the kitchen placed Big Mac in the quarter pounder box and the side of patty is cold.
  • MK
    Miss K
    Nov 11, 2025
    1.0
    Waited at the till for about 5 minutes waiting to order and wasn’t acknowledged once. Person was too busy filling pops and packing mobile orders to service customers
  • BM
    Beatrice M
    Oct 23, 2025
    1.0
    Not the most convenient location, inside a supermarket of all places. Met a staff on the late shift were unfriendly
  • AA
    Araceli Aceves
    Oct 15, 2025
    2.0
    Today I went to have breakfast while shopping, I bought a muffin to go and to my surprise when I got home, it seemed like someone else had already started eating it , it wasn't me , somebody else did it , my God, what bad service
  • AB
    Anmol Baidwan
    Oct 9, 2025
    1.0
    We have ordered our food to go we didn’t checked but when we reached home just like after 5 mins the fries were so cold like it was sitting from couple of hours the burger was stale we wasn’t able to finish our food… me and my sister are very disappointed…

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 9650 MacLeod Trail?

McDonald's at 9650 MacLeod Trail is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not have a drive-through service.