McDonald's

2.7
278 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9650 MacLeod Trail, CALGARY, AB
T2J 0P7, Canada

Hours

Reviews

2.7
278 reviews
5 stars
75
4 stars
31
3 stars
31
2 stars
24
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Cleanliness

Many reviews mentioned dirty tables, floors, and overall unsanitary conditions, with some customers expressing disgust at the state of the restaurant.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with several mentioning issues with old oil and unappetizing meals.

Mixed Experiences

While some customers had positive experiences with friendly staff and decent food, these were overshadowed by the majority of negative feedback.
  • GG
    grundle69
    Jan 5, 2026
    5.0
    I feel like this is a decent location for it being inside of a Walmart. I've never experienced any trouble when visiting this restaurant. Always had good experiences here!
  • YF
    Yuliia Fedash
    Jan 3, 2026
    1.0
    The food quality is the same as in other locations, but the service is not friendly, the tables are dirty, something was spilled on the floor and it dried up. The atmosphere is not great, I don't want to come back.
  • LH
    Lili Hangel
    Dec 3, 2025
    1.0
    This is the Worst McDonald's. Don't go there.
  • NN
    Nquza
    Nov 30, 2025
    1.0
    Racist worker working the counter decided to make a racist remark about me buying a certain item?? Don’t know his name but luckily got his face. Next time, you shouldn’t have said “well well well” In front of my FACE. Also the food was terrible since they used old oil to fry our french fries. This happened in April but this scenario always replays when driving past this location 😐
  • RR
    RUIMIN
    Nov 18, 2025
    1.0
    The worst service. After I paying at court, cashier didn’t give me receipt and I had to picked it up from register. This is my first time meet this situation that cashier placed the paper cup upside down on the table and passed to me. I want to know whether this action meet food safety requirements. The third, the kitchen placed Big Mac in the quarter pounder box and the side of patty is cold.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 9650 MacLeod Trail?

McDonald's at 9650 MacLeod Trail is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not have a drive-through service.