Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Cleanliness
Many reviews mentioned dirty tables, floors, and overall unsanitary conditions, with some customers expressing disgust at the state of the restaurant.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food, with several mentioning issues with old oil and unappetizing meals.
Mixed Experiences
While some customers had positive experiences with friendly staff and decent food, these were overshadowed by the majority of negative feedback.
GG
grundle69
Jan 5, 2026
5.0
I feel like this is a decent location for it being inside of a Walmart. I've never experienced any trouble when visiting this restaurant. Always had good experiences here!
YF
Yuliia Fedash
Jan 3, 2026
1.0
The food quality is the same as in other locations, but the service is not friendly, the tables are dirty, something was spilled on the floor and it dried up. The atmosphere is not great, I don't want to come back.
LH
Lili Hangel
Dec 3, 2025
1.0
This is the Worst McDonald's. Don't go there.
NN
Nquza
Nov 30, 2025
1.0
Racist worker working the counter decided to make a racist remark about me buying a certain item?? Don’t know his name but luckily got his face. Next time, you shouldn’t have said “well well well” In front of my FACE. Also the food was terrible since they used old oil to fry our french fries. This happened in April but this scenario always replays when driving past this location 😐
RR
RUIMIN
Nov 18, 2025
1.0
The worst service. After I paying at court, cashier didn’t give me receipt and I had to picked it up from register. This is my first time meet this situation that cashier placed the paper cup upside down on the table and passed to me. I want to know whether this action meet food safety requirements. The third, the kitchen placed Big Mac in the quarter pounder box and the side of patty is cold.
What are the daily operating hours of McDonald's at 9650 MacLeod Trail?
McDonald's at 9650 MacLeod Trail is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not have a drive-through service.
What types of pickup and delivery services are available at this McDonald's?
They offer in-store pickup and delivery services.
What payment options are accepted at McDonald's on MacLeod Trail?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast?
This location does not serve breakfast but offers lunch and dinner.
Is the McDonald's located in a casual dining setting?
Yes, the attire at this McDonald's location is casual.
Can I order McDonald's meals online or through a mobile app?
Yes, you can order via their website or the My McD’s app available for Android and iOS.
Are families with children welcomed at this McDonald's?
Yes, families and children are welcomed at this McDonald's location.
What nearby places can I visit before or after dining at McDonald's on MacLeod Trail?
Nearby places include Walmart Canada for shopping, Mr. Lube and Tires for automotive services, and Delta Hotels if you need accommodation.
How can nearby transit or services help me access McDonald's at MacLeod Trail?
Nearby services such as the Walmart Pharmacy and Scotiabank ATM can add convenience to your visit, and the proximity of gas stations like Esso Canada and 7-Eleven Canada make this location accessible for drivers.
Are there other dining options near McDonald's on MacLeod Trail?
Yes, you can also find Tim Hortons for coffee and Sage and Co. Market Bar for pub-style dining nearby.