Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders, even during non-peak times.
Food Quality
Numerous reviews highlighted issues with food quality, including undercooked items, incorrect orders, and overall dissatisfaction with the taste and presentation.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unclean tables, trash accumulation, and poor hygiene practices among staff.
Staff Attitude
Many customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of urgency in service.
MN
Mahek Nanda
1 day ago
1.0
I bought a dipping sauce there and when I opened it, the oil was separated from the sauce because of sauce was not kept in a right temperature. I told the manager and she was like you just need to mix and it will taste same. I mean seriously. I doubt if she has food handling certification.
SZ
Sergii Zinchuk
5 days ago
1.0
We ordered Happy meal. They don't have box for happy meal-ok. They forget to add hash brown to order and then I asked twice about hash brown -they finally added one hash brown
If you staff don't care about their job-why they work here?
KA
Kate Avdeeva
Feb 19, 2026
1.0
Terrible service — very slow. In addition, one of the employees looks at customers in a way that makes it feel like we are to blame for the fact that she works there. I think it will be clear who I’m referring to. And they didn’t give me any sauce either lol))
MM
Maрk
Jan 24, 2026
1.0
You'll have to wait more than 15 minutes for your order. The worst McDonald's in Calgary."
EE
Emma
Jan 20, 2026
1.0
My chicken nuggets arrived undercooked, the fries have no salt or any flavor at all, a lot of the menu items are unavailable, and it takes over 20 minutes to get my order typically.
What are the operating hours of McDonald's at Westbrook Plaza in Calgary?
McDonald's at Westbrook Plaza is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's location have a drive-through service?
No, the McDonald's at Westbrook Plaza does not offer a drive-through service.
Can I order pickup or delivery from McDonald's at Westbrook Plaza?
Yes, this location offers both in-store pickup and delivery services.
What meals are served at McDonald's Westbrook location?
They serve breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's Westbrook Plaza?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is the McDonald's at Westbrook Plaza family-friendly and welcoming to children?
Yes, it welcomes families and children, and it also has a children's menu.
Where is McDonald's Westbrook Plaza located?
It is located at 1212 - 37th Street S.W, inside Wal-Mart Westbrook Plaza in Calgary, AB T3C 1S3.
What nearby places can I visit around McDonald's at Westbrook Plaza?
Nearby places include Walmart Vision Centre for retail needs, Mr. Lube + Tires for automotive services, and Walmart Pharmacy for health care products.
How can nearby telecommunications stores like Tom Harris TELUS & Koodo Store or Freedom Mobile be useful during my visit to McDonald's Westbrook?
You can visit these nearby telecommunications stores to manage or purchase mobile services and devices conveniently near your McDonald's visit at Westbrook.
Can I stop by any fitness or wellness centers nearby after eating at McDonald's Westbrook?
Yes, Fitness Canada Physio & Massage Centre is nearby where you can go for gym workouts, physical therapy, or massage services after your meal.
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