McDonald's

2.8
624 reviews
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Business Details

1212 - 37th Street S.W, CALGARY, AB
T3C 1S3, Canada
(403) 686-6579
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1212 - 37th Street S.W, CALGARY, AB
T3C 1S3, Canada

Hours

Reviews

2.8
624 reviews
5 stars
169
4 stars
81
3 stars
85
2 stars
51
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times for orders even during non-peak hours.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in the dining area and food preparation.

Staff Attitude

Numerous customers noted rude or unprofessional behavior from staff, including dismissive attitudes and lack of urgency.

Food Quality

Several reviews mentioned poor food quality, including cold items, undercooked fries, and overall dissatisfaction with the meals.
  • LP
    lee paul
    1 day ago
    1.0
    The staff at this McDonald's were incredibly rude. I don't want to say much more; other reviews have already covered that. If you want to experience the worst McDonald's service, then come and try it.
  • CM
    Curtis Marshall
    Jan 2, 2026
    1.0
    These people can’t even read. Constantly get basic menu item orders wrong. Half the time I order sausage and egg McMuffins for breakfast they give sausage and no egg. Apparently knowing how to read basic English is no longer a prerequisite.
  • MD
    Mike Davis
    Dec 30, 2025
    1.0
    Slowest McDonald’s I’ve ever been too and it’s been like that for years. Every time I end up here for a quick snack I remember why I avoid it. Expect to wait 10min for your order even at non-peak times.
  • GF
    Gabie ferretti
    Dec 18, 2025
    1.0
    The worse of the worse customer service I have ever experienced in my life.. totally unacceptable...
  • KK
    Kayla
    Nov 29, 2025
    1.0
    Worst McDonald’s I’ve ever been to. Severely under staffed. The place is always filthy and riddled with homeless people who have pissed themselves asking for hand outs. The food is sub par (to put it lightly). Stale buns, under cooked fries, horribly put together burgers and burnt apple pies to name a few things. I’ve received the wrong order on multiple occasions. Only reason Ive been back is because it’s so close to my house but trust me when I say, take the extra time and go to the one across the street on 17th ave. DO NOT EAT HERE.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at Westbrook Plaza in Calgary?

McDonald's at Westbrook Plaza is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location have a drive-through service?

No, the McDonald's at Westbrook Plaza does not offer a drive-through service.