Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.8
616 reviews
5 stars
169
4 stars
81
3 stars
85
2 stars
50
1 star
231
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with long wait times for food and orders often taking much longer than expected.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, cold food, and poorly prepared items.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unclean tables, trash accumulation, and overall unsanitary conditions.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, including dismissive attitudes and lack of customer service.
Management Issues
There were consistent mentions of poor management, including understaffing and lack of oversight, leading to a chaotic dining experience.
- CLConnor London3 days ago1.0The workers instantly move all orders from 'in progress' to 'now serving', so that to their boss it looks like they can get food made in under 45 minutes. Avoid.
- CJChris JrNov 4, 20255.0You know what you’re getting from here but I still say the coffee is big time underrated!
- SZShane zoerbOct 25, 20251.0Disorganized, short staffed dirty
- AAAnna AfolabiOct 21, 20251.0Extremely slow workers... The shift leader saw customers getting frustrated looked up from her phone to tell us "we are cooking the food, if you want fast, go to a buffet or something"
- VRViacheslav RedkoOct 11, 20251.0They put no gravy in poutine, give me double quarter pounder instead of BLT that I have ordered. Also they put in undercooked and not crispy bacon and shredded lettuce instead of leaf lettuce. Asked for a spare fork and waited while one employee way talking to another one, holding the fork I asked and just standing there. As an employee of another McDonald's restaurant I can confirm that this is the worst experience that I had in McDonalds in Calgary. Such irresponsibility and lack of attention.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at Westbrook Plaza in Calgary?
McDonald's at Westbrook Plaza is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's location have a drive-through service?
No, the McDonald's at Westbrook Plaza does not offer a drive-through service.
Can I order pickup or delivery from McDonald's at Westbrook Plaza?
Yes, this location offers both in-store pickup and delivery services.
What meals are served at McDonald's Westbrook location?
They serve breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's Westbrook Plaza?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is the McDonald's at Westbrook Plaza family-friendly and welcoming to children?
Yes, it welcomes families and children, and it also has a children's menu.
Where is McDonald's Westbrook Plaza located?
It is located at 1212 - 37th Street S.W, inside Wal-Mart Westbrook Plaza in Calgary, AB T3C 1S3.
What nearby places can I visit around McDonald's at Westbrook Plaza?
Nearby places include Walmart Vision Centre for retail needs, Mr. Lube + Tires for automotive services, and Walmart Pharmacy for health care products.
How can nearby telecommunications stores like Tom Harris TELUS & Koodo Store or Freedom Mobile be useful during my visit to McDonald's Westbrook?
You can visit these nearby telecommunications stores to manage or purchase mobile services and devices conveniently near your McDonald's visit at Westbrook.
Can I stop by any fitness or wellness centers nearby after eating at McDonald's Westbrook?
Yes, Fitness Canada Physio & Massage Centre is nearby where you can go for gym workouts, physical therapy, or massage services after your meal.