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McDonald's

2.8
(629 reviews)

Business Details

1212 - 37th Street S.W, CALGARY, AB
T3C 1S3, Canada
(403) 686-6579
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1212 - 37th Street S.W, CALGARY, AB
T3C 1S3, Canada

Hours

Reviews

2.8
629 reviews
5 stars
169
4 stars
81
3 stars
85
2 stars
52
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders, even during non-peak times.

Food Quality

Numerous reviews highlighted issues with food quality, including undercooked items, incorrect orders, and overall dissatisfaction with the taste and presentation.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unclean tables, trash accumulation, and poor hygiene practices among staff.

Staff Attitude

Many customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of urgency in service.
  • MN
    Mahek Nanda
    1 day ago
    1.0
    I bought a dipping sauce there and when I opened it, the oil was separated from the sauce because of sauce was not kept in a right temperature. I told the manager and she was like you just need to mix and it will taste same. I mean seriously. I doubt if she has food handling certification.
  • SZ
    Sergii Zinchuk
    5 days ago
    1.0
    We ordered Happy meal. They don't have box for happy meal-ok. They forget to add hash brown to order and then I asked twice about hash brown -they finally added one hash brown If you staff don't care about their job-why they work here?
  • KA
    Kate Avdeeva
    Feb 19, 2026
    1.0
    Terrible service — very slow. In addition, one of the employees looks at customers in a way that makes it feel like we are to blame for the fact that she works there. I think it will be clear who I’m referring to. And they didn’t give me any sauce either lol))
  • MM
    Maрk
    Jan 24, 2026
    1.0
    You'll have to wait more than 15 minutes for your order. The worst McDonald's in Calgary."
  • EE
    Emma
    Jan 20, 2026
    1.0
    My chicken nuggets arrived undercooked, the fries have no salt or any flavor at all, a lot of the menu items are unavailable, and it takes over 20 minutes to get my order typically.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at Westbrook Plaza in Calgary?

McDonald's at Westbrook Plaza is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location have a drive-through service?

No, the McDonald's at Westbrook Plaza does not offer a drive-through service.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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