Customers reported inconsistent service, with some experiencing rude staff and long wait times, particularly during drive-thru orders.
Food Quality
Several reviews highlighted issues with food quality, including cold items, incorrect orders, and hygiene concerns such as moldy food.
Cleanliness
Multiple customers noted that the restaurant was often dirty, with unclean tables and bathrooms, impacting their dining experience.
Staff Attitude
While some staff were praised for their friendliness, many reviews mentioned unprofessional behavior and a lack of proper training among employees.
KE
Kyley Edgerly
Jan 2, 2026
1.0
I work night shift at home, every time I call to get a hold of someone after 12 it’s always “user busy” I’ve also had them answer a couple times but then hang up immediately. This has happened over 5 times that I have ordered. I even had to reach out to shawnessey during the day to get someone to try and deal with it management wise. Lazy night shift
JL
Jenna L
Dec 31, 2025
1.0
Drove to get ice cream. Said they aren’t serving ice cream. No reason.
RK
RANJEET KUMAR
Dec 30, 2025
5.0
Food, Service and behaviour of employees is great. Keep it up
DT
David Troute
Dec 24, 2025
1.0
I highly suggest no one eats here ever twice in under 2 weeks they have served me and my wife bad breakfasts with moldy cheese then a rotten couple mcgrils so folks stay away from this location
AB
April Billy
Dec 14, 2025
1.0
Absolutely horrible service. Would give zero stars if I could. Even the supervisors don't care if your standing there waiting to be served. They messed up the drive through order and I still got attitude from them. At least 10 people working and they had no one watching the front ordering/cash area. There were 4 other people waiting also. Plus at least 2 supervisors were on shift. The owner needs to hire more competent supervisors. Very poorly run establishment. Won't be going back to the Walden McDonald's anymore.