Customers frequently reported slow service, especially during peak hours, with long wait times for orders.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and poor attitude.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others reported issues like cold food and unsanitary conditions.
Cleanliness
Several reviews noted cleanliness issues, including dirty tables and unsanitary food handling practices.
MM
Mannaz
1 day ago
1.0
Waited 20 minutes for 2 cheese burgers and fries . I saw it just sitting on a counter when I asked what was going on i was rudely told that drive thru was busy and she only had two hands. Very rude staff and gross wrapping for the food.
NA
Noor Ahmed
Nov 16, 2025
1.0
does not serve snack wraps at night😡😡😡😡😡😡😡😡😡😡
JD
Jane Dadadan
Nov 11, 2025
3.0
One of my order was large coffee online with 3 cream and 3 sugar but I get black coffee instead, so maybe next time check it twice first the item before you give it to the driver. please and thank you.
CG
Chloe Gentray
Nov 10, 2025
1.0
this has happened twice now i don’t usually go to mc donald’s for food but whenever i go to the one near me in coventry hills i will be sitting in the drive thru while they take the peoples order next to me they let five cars go while im sitting on the window next to them. i know how drive thru’s work and that’s not it i hope they fix this problem and find people who know how to do their job properly. the staff are very unprofessional and rude when i asked why this happened.
PE
Piayei Eihht
Nov 10, 2025
1.0
This is a great place to wait six minutes for a tea and hash brown when you're the only person in the restaurant, then realize when you get home they gave you a coffee instead.
Absolutely abominable service from top ro bottom, manager to staff. Slowest McDonalds in this half of the city and maybe the one with the highest error rate too.