Numerous customers reported issues with food quality, including cold items, stale fries, and even moldy products.
Service Issues
Many reviews highlighted slow service, incorrect orders, and poor communication from staff.
Positive Staff Interactions
Despite the issues, several customers praised specific staff members, particularly the manager Gagan, for their friendly and efficient service.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the restaurant, particularly around the drink station and food preparation areas.
Inconsistent Experience
Customers noted a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
WE
W E
3 days ago
5.0
Dealt with Gagan the manager, she is very nice snd pleasant and attended to my needs in a timely manner. Thank you
FS
Fateh Singh
6 days ago
5.0
Kudos to Late night Manager Gagan! It’s been more than a year, while being regular customer here! I always experience a great customer skills and fresh food!
SS
sop
Dec 28, 2025
1.0
worst mcdonalds ever to order from food is always cold, sometimes has hair in it and even unedible due to them carelessly putting food in the bags
ND
Nick DeWitt
Dec 20, 2025
1.0
I decided to stop at this location for a quick snack after doing some shopping, got a simple McDouble. The stench that ensued after unwrapping this godless and despicable sandwich quickly enveloped in the car making me gag. I Had to dispose of this blasphemous mistake immediately.
CD
Carolyn Deng
Dec 17, 2025
5.0
I visited this McDonald's location at the Drive thru approximately 6:18 am this morning and felt genuinely welcomed by the pleasant and professional voice of the staff who took my order. My coffee was prepared perfectly-it was hot and well stirred. I hope to have the same positive experience once I get here again or at the other McDonald's location in the future. Thumps up to the beautiful lady in the coffee station I saw this morning.
What are the operating hours of McDonald's at 11155 14th Street NE, Calgary?
McDonald's is open 24 hours a day, 7 days a week at 11155 14th Street NE, Calgary.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 at this McDonald's location.
Can I use the drive-through service at this McDonald's at any time?
Yes, the drive-through is open 24 hours every day at this McDonald's.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner at this location.
What payment options are accepted at McDonald's located at 11155 14th Street NE?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there an app available to order from McDonald's?
Yes, you can use the My McD's app available on both Android and iOS to order.
What is the official website for this McDonald's location?
The official website is https://www.mcdonalds.com/ca/en-ca/restaurant-locator.html.
Are there nearby public transit or places that can help me find McDonald's?
Nearby points of interest include McDonald's Canada, Shell Recharge station, and Shell gas station, which can help you locate this McDonald's easily.
What food and drink options are available near McDonald's?
Nearby, you can find TacoTime for fast food, Starbucks Canada for coffee, Kinjo Sushi and Grill for Japanese cuisine, and Dairy Queen for ice cream treats.
Are there nearby services or shops worth visiting when at McDonald's?
Yes, you can visit nearby places like Star Liquor and Wine Boutique for shopping, Jiffy Lube and Tires for vehicle service, and Jack’s Classic Nails & Spa for beauty treatments.