McDonald's

3.6
1717 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
11155 14th Street NE, Calgary, AB
T3K 0Z7, Canada

Hours

Reviews

3.6
1,717 reviews
5 stars
637
4 stars
426
3 stars
264
2 stars
100
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and incorrect orders, leading to frustration and disappointment.

Food Quality

Several reviews mentioned poor food quality, including stale fries, burnt sandwiches, and incorrect items in orders.

Cleanliness Concerns

Multiple customers noted unsanitary conditions in the restaurant, particularly around drink stations and food preparation areas.

Staff Performance

While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and lack of attention to detail.

Positive Experiences

A few customers highlighted positive experiences, mentioning quick service and good food, particularly from specific staff members.
  • JJ
    Jenny
    Nov 11, 2025
    1.0
    Mcdonalds district serving moldy bread. Not cross checking before being handed to customers. Definitely does NOT look like flour and last time i checked flour is not GREY.
  • JJ
    Jasparteet
    Nov 8, 2025
    1.0
    Ordered through app and got muffins with mold. Do you guys not look at it before putting it in a bag?
  • ZL
    Zac Lavenne
    Nov 5, 2025
    1.0
    Sent me to the second window and waiting for 10 mins. They opened the door and said I didn’t have a certain smoothie I ordered and asked what other flavor I wanted instead. Another 5 mins go by and the lady comes back and says “our smoothie machine is actually broken, you need to choose 2 new drinks” so I just ask for juice because it was the morning. The lady hands me 4 juices and then says “have a good day” I respond with “actually no I haven’t even gotten my food yet, I’m kinda mad about that.” Un believable that they messed up every level of the food hand off. In the future would love if someone would of told me 2 mins into waiting not 15
  • CC
    Crsy
    Nov 2, 2025
    1.0
    I got a crispy chicken wrap with old chicken that tasted like ashes... I'll be coming back for a refund when I'm able to. Spent 40$ for a meal and half of it was disgusting.
  • NS
    Niko Shrestha
    Oct 19, 2025
    1.0
    Ordered a double quarter pounder with cheese with no pickle and no onion, fries and small orange fruitopia for my kid via drive-through, received 2 tinny fish burger without fries. He gave the drinks on the side, no straw and when I asked if there were fries, he quickly dismissed us with yeah yeah there's fries in there. Should've checked before we leave, my kid won't eat fish and had to cook something at home for her(which takes time obviously!)call in to get a refund,she said not over the phone. She can replace with another meal anytime I want it which was nice but driving back all the way? Are you kidding me? I can understand they make such mistake, no indication of which order was which, no ref number on the bag, no note whatsoever that we requested on the meal, no wonder everything mixed up and disaster. They need a better system and more pleasant wait staff like they advertise!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11155 14th Street NE, Calgary?

McDonald's is open 24 hours a day, 7 days a week at 11155 14th Street NE, Calgary.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.