Multiple reviews highlighted severe cleanliness issues, particularly in the bathrooms and dining areas, with reports of unsanitary conditions and a lack of proper maintenance.
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Safety Concerns
Several reviews mentioned safety issues related to the presence of homeless individuals and drug use around the location, making customers feel uncomfortable.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality and accuracy of their orders, including missing items and poorly prepared meals.
TB
Terry Beaud
Dec 31, 2025
1.0
McDonalds app SUCKS so bad.
It's hard to use, doesn't offer anything really substantial.
I'm done with McDonald's.
SS
Steven Savard
Dec 26, 2025
1.0
This location advertises 24-hour service, but in practice it operates closer to 23 hours a day due to a daily system reset that frequently happens around 4:00 a.m.—right when early-morning workers are starting their day.
This isn’t a minor inconvenience. During the reset window, I personally watched six to seven vehicles come through the drive-thru and get turned away. That’s a lot of customers in a short period of time, and it’s entirely predictable.
What adds to the confusion is that the breakfast menu appears on the digital screens, which reasonably signals that the system reset is complete and service should be available. Despite this, customers are still told the system is down and no orders can be taken.
If there is a known 30–60 minute downtime every day, it should be clearly disclosed. It would make far more sense to perform system resets earlier (around 3:00–3:30 a.m.), when traffic is much lighter, rather than during the 4:00 a.m. rush.
There’s nothing wrong with system maintenance—but advertising “24 hours” while regularly turning customers away during a predictable window is misleading. Either adjust the timing or be honest about operating hours so customers can plan accordingly.
AK
Adrienne Kehler
Dec 21, 2025
2.0
Went through the drive thru today about 1:00. This location is riddled with drug addicts. Smoking Crack and blocking the doors. I feel terrible for the staff, management needs to get this in order. Today a person had dropped their pants and was pooping right beside the drive thru window. A police car was right there 4 ft away.
Its gotta get better, it cannot get worse. I have pictures but there is no option to add them.
AA
Alex
Dec 13, 2025
1.0
That manager NEEDS to be fired immediately. Not only was she rude to me and another customer, but she clearly doesn’t know how to work efficiently. She took forever doing 3 orders and it’s crazy to see how she treats her employees.
ZC
Zach Carisma
Dec 13, 2025
1.0
For the past 4 times i have ordered from this McDonalds we are still missing our nugget sauce large fries arent filled up all the way like usual it just looks like medium fries, calls are not answered we have called 5 times the first one was answered, then told us to call the uber eats or doordash we did, uber eats answered and said i will call McDonalds, he then said McDonalds arent answering, please dont ever order here they will take your money.
What are the regular operating hours of McDonald's at 4615 - 17th Ave SE, Calgary?
McDonald's at 4615 - 17th Ave SE, Calgary is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7 throughout the week.
Is there a drive-through available at this McDonald's, and what are its hours?
Yes, there is a drive-through available 24 hours every day at this McDonald's location.
Can I order breakfast, lunch, and dinner all day at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner, all available during its 24/7 operation.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have any mobile apps for easier ordering?
Yes, you can order using the My McD’s app available on both Android and iOS platforms.
What kind of attire is recommended when visiting this McDonald's?
The recommended attire for visiting McDonald's is casual.
Are there nearby restaurants or fast food options close to this McDonald's?
Nearby fast food and restaurant options include Dairy Queen Grill & Chill, Dairy Queen, Canadian Pizza Unlimited, Mr. Sub, Tim Hortons, Hong Chou Inn, King Pizza House, and Eat-A-Pita, which offer a variety of dining choices before or after your visit to McDonald's.
How can nearby transit or convenience stores assist customers visiting this McDonald's?
Nearby locations like Mac’s Convenience Store offer quick stops for essentials, and ATMs such as RBC Royal Bank ATM and CIBC ATM nearby can assist with cash needs to make your visit smoother.
Are there any nearby services that customers might find useful while visiting McDonald's?
Yes, there are several nearby services including Fabulous Feline Grooming for pet care, Agility Massage for relaxation, and International Ave Pharmacy for health needs, which you might consider before or after dining at McDonald's.