Customers frequently reported extremely slow service, especially during morning hours, with many experiencing long wait times in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and bathrooms, as well as concerns about food handling practices.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly service to rude and unhelpful interactions.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold fries, stale items, and overall dissatisfaction with the meals.
AF
Anthony Firetto
4 days ago
3.0
They recently renovated the restaurant in a modern sheek look. They got rid of the self serve drink station. Mcdonalds is slowly loosing its charm. The food was pretty good, typical, fries were hot and fresh. However they forgot our dipping sauce for the nuggets, put the hot fries on top of our napkins which made all the napkins greasy, no ketchup available, had to go back and ask the front counter. We asked for an ice cream in a cup with no cone but they put in a cone, in a cup. The service is lacking, seems like the employees don't really care about doing a good job anymore.
NM
nancy maldonado
Feb 16, 2026
5.0
Very clean and organized. What I want to highlight the most is the manager’s amazing customer service. He was extremely kind. My coffee didn’t taste good, so I let him know, and he kindly made me a new one. He even waited for me to try it to make sure I liked it. Then he said, “Anytime you don’t like something, tell me and I’ll make you a better one.”
Excellent customer service 👏☕
KW
Kelvin Dale Waldner
Feb 9, 2026
1.0
Get your crap together the gravy for the poutine use to be great now it’s absolute trash. Do better or just disappear as a business that’s serves people cause this is worst then trash
RR
Roselle Raveno
Feb 3, 2026
1.0
i came like 445pm to 511pm to this branch , and ordered big mac and cheeseburger meal plus tea. while waiting for my meal, i have notice that the MANAGER itself is not using handgloves while preparing food in the kitchen. He grab the lettuce with his barehands.
to my curiosity , i have approach the staff and asked why, and the Filipino staff immediately approach the manager and whispered something , maybe my concerned on how this manager preparing food and he washed his hands as fast as he could.
I approached him too and told him that i wanna understand why he dont use gloves now in the kitchen, he said its Alberta s rules now that instead of using gloves , they wash their hands every 30mins.
i felt scared when he said that.
hoping PPE strictly follow and implemented in this brach.
JS
Jamie Slater
Jan 28, 2026
2.0
Extremely slow in the mornings
Like, if I owned this franchise I'd Wana see why it took 12 minutes to get a drive through coffee. This is every morning.
What are the operating hours of McDonald's at 4545 25th Street SE, Calgary?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does McDonald's offer delivery service?
Yes, McDonald's offers delivery service 24/7 at this location.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is available 24 hours a day, every day at this location.
What payment options are accepted at McDonald's?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Does McDonald's serve breakfast, lunch, and dinner?
Yes, McDonald's serves breakfast, lunch, and dinner at this location.
Is there a children's menu available at this McDonald's?
Yes, McDonald's has a children's menu to welcome families and children.
Where can I find the menu and ordering options for McDonald's?
You can view the full menu at https://www.mcdonalds.com/ca/en-ca/full-menu.html and order online at https://www4.mcdonalds.ca/mcdeliverycanada/.
Are there any nearby restaurants or fast food options close to this McDonald's?
Nearby dining options include Denny's Canada, OPA! of Greece, Subway, Wendy's, and Hungarian Deli, which you can visit before or after your meal at McDonald's.
Where can I find nearby services such as a car wash or gas station?
Big Bucket Car and Truck Wash is nearby for your vehicle cleaning needs, and Peigan @ Barlow gas station is also close by for refueling.
Are there banking or ATM facilities near this McDonald's?
Yes, there are RBC Royal Bank ATMs nearby to conveniently access banking services while visiting McDonald's.
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