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McDonald's

3.3
(350 reviews)

Business Details

4545 25th Street SE, Calgary, AB
T2B 3R9, Canada
(403) 272-5553
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
4545 25th Street SE, Calgary, AB
T2B 3R9, Canada

Hours

Reviews

3.3
350 reviews
5 stars
153
4 stars
40
3 stars
34
2 stars
19
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, especially during morning hours, with many experiencing long wait times in the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and bathrooms, as well as concerns about food handling practices.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly service to rude and unhelpful interactions.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold fries, stale items, and overall dissatisfaction with the meals.
  • AF
    Anthony Firetto
    4 days ago
    3.0
    They recently renovated the restaurant in a modern sheek look. They got rid of the self serve drink station. Mcdonalds is slowly loosing its charm. The food was pretty good, typical, fries were hot and fresh. However they forgot our dipping sauce for the nuggets, put the hot fries on top of our napkins which made all the napkins greasy, no ketchup available, had to go back and ask the front counter. We asked for an ice cream in a cup with no cone but they put in a cone, in a cup. The service is lacking, seems like the employees don't really care about doing a good job anymore.
  • NM
    nancy maldonado
    Feb 16, 2026
    5.0
    Very clean and organized. What I want to highlight the most is the manager’s amazing customer service. He was extremely kind. My coffee didn’t taste good, so I let him know, and he kindly made me a new one. He even waited for me to try it to make sure I liked it. Then he said, “Anytime you don’t like something, tell me and I’ll make you a better one.” Excellent customer service 👏☕
  • KW
    Kelvin Dale Waldner
    Feb 9, 2026
    1.0
    Get your crap together the gravy for the poutine use to be great now it’s absolute trash. Do better or just disappear as a business that’s serves people cause this is worst then trash
  • RR
    Roselle Raveno
    Feb 3, 2026
    1.0
    i came like 445pm to 511pm to this branch , and ordered big mac and cheeseburger meal plus tea. while waiting for my meal, i have notice that the MANAGER itself is not using handgloves while preparing food in the kitchen. He grab the lettuce with his barehands. to my curiosity , i have approach the staff and asked why, and the Filipino staff immediately approach the manager and whispered something , maybe my concerned on how this manager preparing food and he washed his hands as fast as he could. I approached him too and told him that i wanna understand why he dont use gloves now in the kitchen, he said its Alberta s rules now that instead of using gloves , they wash their hands every 30mins. i felt scared when he said that. hoping PPE strictly follow and implemented in this brach.
  • JS
    Jamie Slater
    Jan 28, 2026
    2.0
    Extremely slow in the mornings Like, if I owned this franchise I'd Wana see why it took 12 minutes to get a drive through coffee. This is every morning.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4545 25th Street SE, Calgary?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does McDonald's offer delivery service?

Yes, McDonald's offers delivery service 24/7 at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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