Numerous reviews highlighted poor customer service, with reports of rude staff, slow service, and unprofessional management.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold, stale, or incorrect orders, and inconsistent taste.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.
Speed of Service
Many customers noted slow service times, especially during busy hours, leading to frustration with their dining experience.
KS
Kateryna Strok
3 days ago
1.0
This is honestly getting ridiculous.
I have now ordered the Double Quarter BLT from this McDonald’s three separate times, and every single time the bacon was missing. Not once. Not twice. Three times.
The second time it happened, I contacted support, got a refund, and was told it wouldn’t happen again. I gave this location another chance a month later… and the exact same thing happened. No bacon. Again.
At this point, it doesn’t feel like a mistake — it feels like a pattern.
If they can’t even put bacon into a burger that literally has BLT in the name, imagine what else in people’s orders is being missed — most customers probably just don’t complain.
I’m not someone who complains for no reason. But when the same error happens three times in a row, it becomes a quality control issue and a reputation problem. This location really needs to take this seriously.
HH
haik hoi
Jan 4, 2026
1.0
besides my order taking more than an hour to get delivered which is a simple (McGriddle + Hotchocolate + Hash Bites). For the wait time, Skip is to blame. But as to how the drink spilled on everything as if it was punched before it was thrown to the delivery driver i dont know. I just wanted breakfast lol
SP
Shawn Petrucha
Dec 31, 2025
1.0
Forgot my drink and when i called offered me a free meal. Would have rather had what i ordered and the person on the phone sounded like she could care less
AS
Ash Sharma
Dec 26, 2025
1.0
Worst experience, too slow for a “fast food”. Staff don’t pay attention to any walk in orders . Doesn’t look under staff but still somehow managed to take so long just to make coffee, utterly pathetic
FF
Fred
Dec 19, 2025
1.0
You know pretty much all McDonald’s as I was just at this one in Crowfoot when a person walks up to the till serve them you don’t ignore them or walk up to the it’ll look at you and walk away as the older Asian manager did to me (very rude and very bad disrespectful customer service, not sure how she’s a manager) and hope maybe they will do self check out because guess what not everybody can do self checkout now everybody can actually read in order to do self check out so maybe what you should be doing if you’re lacking of staff hire somebody and don’t be so cheap and have no one at the till. Even Tim Hortons pays someone to work the till. The worst part is when the manager looks up sees you but ignores you hoping you’ll go to self checkout. All McDonald’s in the city of Calgary does that. And if you want to stay cheap and not pay a cashier then get a damn bell. But just think without a clerk the money and tolls your people touch then back to the food without washing there hands. I waited not sure how long then guy behind waited longer. Ridiculous, fix the issue, you wonder why Tim Hortons is busier even though the coffees not great that’s why, better customer service!!!!
What are the operating hours of McDonald's at 63 Crowfoot Way, Calgary?
McDonald's at 63 Crowfoot Way is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery and drive-through services?
Yes, this McDonald's offers both delivery and drive-through services 24/7.
What meal times are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner meals.
What payment options are accepted at this McDonald's?
They accept American Express, Cash, Discover, Mastercard, and Visa payment options.
Is there an app available for ordering at this McDonald's?
Yes, you can order via the My McD’s app available on both Android and iOS platforms.
Does this McDonald's location have facilities suitable for families and children?
Yes, it welcomes families and children and offers a children's menu.
What is the dress code at this McDonald's?
The attire is casual at this McDonald's location.
Are there other fast food or restaurant options near this McDonald's?
Nearby dining options include Pizza Hut, Day Day Bistro, Pho X.O., Sakana Grill, JOEY Crowfoot, and Tim Hortons, offering a variety of cuisines for customers to explore before or after their visit.
Where can customers go nearby for banking services when visiting McDonald's?
Nearby banking options include RBC Royal Bank, CIBC Branch with ATM, and CIBC.
What nearby places can customers visit for shopping when at McDonald's Crowfoot?
Customers can visit Crowfoot Super Store for groceries, Campus Stores Canada for books and college supplies, or Visions Electronics for electronics and accessories.