Frequent complaints about incorrect orders, missing items, and food not matching what was ordered.
Service Quality
Mixed feedback on staff friendliness; some customers praised staff while others reported poor service and long wait times.
Cleanliness
Reports of unclean facilities, including dirty tables and bathrooms, detracting from the overall experience.
Food Quality
Inconsistent food quality, with several customers noting cold or poorly prepared items.
Drive-Thru Efficiency
Drive-thru service often prioritized, leading to long wait times for in-store customers.
TT
TelusTv5258 Telustv5258
Nov 15, 2025
2.0
Went through the drive through with my girlfriend this morning and she ordered the sausage mcmuffin deal off the app and it was supposed to come with a muffin. We didn't get the muffin so she went in to ask about it. She was met with rude staff that told her they will not honor the deal even though she showed them the deal said it comes with a muffin
AB
Adeline Biacolo
Nov 15, 2025
1.0
This location are not customer friendly, RUDE staff and dont honor the deal that is on the app. I got this combo for my sons breakfast and told me no muffins " as they dont make a deal like that". Its pretty common sense right there.
JP
jaret perkowitsch
Nov 8, 2025
5.0
This a typical McDonalds. I gave three stars for food, because its McDonalds, you know what you're getting. There was nothing bad about the food, just typical McDonalds which is fast and cheap and if you're like me, I like it. What stood out though was the manager that served me . Outstandingly friendly, also my phone app wasn't working so she just did a promo with out wasting time. Very, very friendly and genuine, I forget her name but on the shorter side, blonde hair, middle age? Could tell she enjoyed serving people. That made my night, it was a genuine pleasure to be served by her.
SS
Sandy
Oct 30, 2025
1.0
This place is bad for missing items and their staff will constantly take things like the Monopoly stickers off coffee and food for themselves.
HS
Hesham Salem
Oct 17, 2025
1.0
Came here and they refused to give me buffalo sauce even after I offered to pay for it. Whats the reason? “I’m not sure, our managers are strict we’re not allowed to”
McDonald's is open 24 hours a day, 7 days a week, including all weekdays and weekends.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services 24/7 every day of the week.
Is there a drive-through option available at McDonald's?
Yes, McDonald's has a drive-through that operates 24 hours a day, 7 days a week.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Which meals are served at McDonald's?
McDonald's serves breakfast, lunch, and dinner.
What is the dress code for customers at McDonald's?
The attire at McDonald's is casual.
How can I place an order online for McDonald's?
You can place an order online through their website at https://www4.mcdonalds.ca/mcdeliverycanada.
Are there any nearby public transit or places of interest that can help me find McDonald's?
McDonald's is located near Monterey Square, close to places such as McDonald's Canada, Varsity Law, and Monterey Bottle Depot, which can help you navigate the area.
Can I visit nearby attractions after dining at McDonald's?
Yes, after your visit to McDonald's, you can explore nearby locations like Monterey Park Nails & Spa for relaxation or Cookie Queen for dessert treats.
Are there automotive services near McDonald's for vehicle maintenance?
Yes, near McDonald's you can find automotive services like Monterey Car Wash, Les Dobos Monterey Park Auto Centre, and Minit-Tune & Brake Auto Centres for your vehicle needs.