Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, often requiring them to return for missing items.
Cleanliness
The location was frequently described as dirty, with overflowing garbage bins and unsanitary conditions in the dining area and restrooms.
Food Quality
Several reviews mentioned low-quality food, including stale items and incorrect orders, contributing to overall dissatisfaction.
VT
Vivian Tang
Nov 17, 2025
5.0
The cleanest friendliest MacDonald's I've ever been. Exceptional staff
MH
Micah H
Nov 12, 2025
2.0
Where do I start? The manager was chewing out an employee right at the front counter (ironically for talking about stuff in earshot of customers). The manager didn't know how to add a second hash brown for the upgrade cost of a dollar instead of charging full price. Then...what brought me to reviews... they don't do free refills of soda. Want more soda? You pay full price for another drink. Not even a refill fee. I have never heard of a McDonalds doing that.
ON
Oleksandr Nikitin
Nov 12, 2025
1.0
Very slow service. Waiting 10-20 minutes for a single coffee is too long.
AM
Allan Mattis
Nov 1, 2025
1.0
The slowest and most disorganized McDonald's I have been to. Our order numbers disappeared from the collect screen twice. Lots of staff, but they don't accomplish much, get confused, lose orders. Most stand around and walk back and forth to the front from the back. 20 mins to get egg McMuffins and people who ordered after us got served first. Won't be back.
TO
True review Only
Nov 1, 2025
3.0
Close to university and have complimentary 3 hour underground parking lot. Sometimes the kiosk station says printer error and washroom have no toilet paper. Food sometimes get wrong
What are the opening hours of McDonald's located at 3933 University Avenue NW, Calgary?
McDonald's at 3933 University Avenue NW, Calgary is open 24 hours a day, seven days a week.
Is there a drive-through available at this McDonald's location?
No, the drive-through service is closed every day of the week at this McDonald's location.
What types of food can I expect at this McDonald's?
You can enjoy classic McDonald's menu items including Big Mac, Quarter Pounder, and other fast-food staples such as hamburgers, salads, coffee, and ice cream.
How can I contact this McDonald's?
You can reach this McDonald's by phone at +1 825-910-6180.
Where is this McDonald's located?
This McDonald's is located at 3933 University Avenue NW, Calgary, Alberta, T3B 6K3, Canada.
Does McDonald's offer a mobile app or online ordering?
Yes, you can get the My McD’s App to order conveniently; more information is available via their featured link.
What nearby fast food options are available around this McDonald's?
Nearby fast food options include another McDonald's, Five Guys burger restaurant, BarBurrito Canada, and Osmow's Shawarma offering Middle Eastern cuisine.
Are there entertainment options near this McDonald's?
Yes, Cineplex Inc. cinema is close by, perfect for catching a movie before or after your meal.
What coffee or dessert places are nearby McDonald's?
Nearby you can find Fuwa Fuwa Pancakes café and bakery, as well as Village Ice Cream for sweet treats and desserts.
Are there nearby medical or health-related services close to this McDonald's?
Yes, nearby health services include Vital Body + Skin plastic surgery, Pharmacy Care Clinic by Shoppers Drug Mart, Aspire Medical, and University District Dental.