Customers frequently reported slow service, with many experiencing long wait times and orders being forgotten or incorrect.
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of communication.
Cleanliness
While some customers noted cleanliness, many others reported unsanitary conditions, including overflowing garbage bins and pest issues.
Refill Policy
The lack of free drink refills was a common complaint, with customers expressing dissatisfaction over this policy compared to other locations.
Overall Experience
The overall experience was often described as disappointing, with many customers indicating they would not return due to service and food quality issues.
KK
Ken K
Dec 25, 2025
1.0
No refill on drinks compared to other stores. SLOW SERVICE
CC
Crizpy Cannon
Dec 19, 2025
1.0
There's so many ppl here waiting for orders an I walk in make an order an get it right away... I just watch a guy try n shout for someone to come to the till an the lady walked past an ignored him hard. This place is clean.... but your workers need wage cuts. No one here is happy with the service
KH
Kevin H.
Dec 18, 2025
3.0
Table service was nice, but can't understand why they had no pancake syrup - they brought me honey to go with my pancakes. 😕😕
HG
Harjeet Grewal
Dec 7, 2025
4.0
For a more bite and coffee, I think that's a great place. It can be a bit of a wait, however. Staff is good, the company might want to hire more people rather than having machines. Doesn't matter if I can order fast when I'm waiting 3-4 minute for a coffee. Dining area is nice but it's usually quite full. Nice environment.
LL
Lili
Dec 5, 2025
1.0
Staff and manager is rude :(
We ordered dine in but the waiting time took over 20 minutes with just only my friend and I ordering in the lobby, I was fine with that as they might have skip or doordash orders waiting. But by the time the food came, my ride was here. I apologized and asked if I get a bag instead, girly sighed and rolled her eyes at me, didn’t say anything and went to her manager and pointed at me in which both gave me side look, and then she got my bag and dropped it on the counter. When my friend got drinks, she slammed the drink tray on the counter and turned around.
What are the opening hours of McDonald's located at 3933 University Avenue NW, Calgary?
McDonald's at 3933 University Avenue NW, Calgary is open 24 hours a day, seven days a week.
Is there a drive-through available at this McDonald's location?
No, the drive-through service is closed every day of the week at this McDonald's location.
What types of food can I expect at this McDonald's?
You can enjoy classic McDonald's menu items including Big Mac, Quarter Pounder, and other fast-food staples such as hamburgers, salads, coffee, and ice cream.
How can I contact this McDonald's?
You can reach this McDonald's by phone at +1 825-910-6180.
Where is this McDonald's located?
This McDonald's is located at 3933 University Avenue NW, Calgary, Alberta, T3B 6K3, Canada.
Does McDonald's offer a mobile app or online ordering?
Yes, you can get the My McD’s App to order conveniently; more information is available via their featured link.
What nearby fast food options are available around this McDonald's?
Nearby fast food options include another McDonald's, Five Guys burger restaurant, BarBurrito Canada, and Osmow's Shawarma offering Middle Eastern cuisine.
Are there entertainment options near this McDonald's?
Yes, Cineplex Inc. cinema is close by, perfect for catching a movie before or after your meal.
What coffee or dessert places are nearby McDonald's?
Nearby you can find Fuwa Fuwa Pancakes café and bakery, as well as Village Ice Cream for sweet treats and desserts.
Are there nearby medical or health-related services close to this McDonald's?
Yes, nearby health services include Vital Body + Skin plastic surgery, Pharmacy Care Clinic by Shoppers Drug Mart, Aspire Medical, and University District Dental.