McDonald's

2.9
362 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
3933 University Avenue NW, CALGARY, AB
T3B 6K3, Canada

Hours

Reviews

2.9
362 reviews
5 stars
126
4 stars
36
3 stars
22
2 stars
15
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, often requiring them to return for missing items.

Cleanliness

The location was frequently described as dirty, with overflowing garbage bins and unsanitary conditions in the dining area and restrooms.

Food Quality

Several reviews mentioned low-quality food, including stale items and incorrect orders, contributing to overall dissatisfaction.
  • VT
    Vivian Tang
    Nov 17, 2025
    5.0
    The cleanest friendliest MacDonald's I've ever been. Exceptional staff
  • MH
    Micah H
    Nov 12, 2025
    2.0
    Where do I start? The manager was chewing out an employee right at the front counter (ironically for talking about stuff in earshot of customers). The manager didn't know how to add a second hash brown for the upgrade cost of a dollar instead of charging full price. Then...what brought me to reviews... they don't do free refills of soda. Want more soda? You pay full price for another drink. Not even a refill fee. I have never heard of a McDonalds doing that.
  • ON
    Oleksandr Nikitin
    Nov 12, 2025
    1.0
    Very slow service. Waiting 10-20 minutes for a single coffee is too long.
  • AM
    Allan Mattis
    Nov 1, 2025
    1.0
    The slowest and most disorganized McDonald's I have been to. Our order numbers disappeared from the collect screen twice. Lots of staff, but they don't accomplish much, get confused, lose orders. Most stand around and walk back and forth to the front from the back. 20 mins to get egg McMuffins and people who ordered after us got served first. Won't be back.
  • TO
    True review Only
    Nov 1, 2025
    3.0
    Close to university and have complimentary 3 hour underground parking lot. Sometimes the kiosk station says printer error and washroom have no toilet paper. Food sometimes get wrong

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's located at 3933 University Avenue NW, Calgary?

McDonald's at 3933 University Avenue NW, Calgary is open 24 hours a day, seven days a week.

Is there a drive-through available at this McDonald's location?

No, the drive-through service is closed every day of the week at this McDonald's location.