Mixed reviews on food quality, with some customers reporting dry, overcooked, or bland chicken, while others enjoyed fresh and tasty meals.
Service Speed
Service speed is inconsistent, with several customers experiencing long wait times, while others praised fast and efficient service.
Customer Service
Customer service received positive feedback for being friendly and accommodating, though some reviews noted a lack of accountability in handling complaints.
Cleanliness
Cleanliness of the restaurant was highlighted positively by many, but some reviews mentioned dirty floors and unkempt areas.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
JJ
Jack Jones
Nov 16, 2025
5.0
My recent visit to KFC proved to be an unexpectedly delightful experience that blended efficiency, quality, and comfort in a way that exceeded my expectations. Upon entering, I was greeted by a team whose professionalism and courteous demeanor immediately set a positive tone. The ordering process was impressively smooth, aided by staff who demonstrated both patience and product knowledge, offering helpful suggestions without any hint of pressure.
The food itself was exemplary—each piece of chicken arrived perfectly crisped on the outside while maintaining tender, flavorful juiciness within. The seasoning was balanced and consistent, showcasing the signature KFC profile without being overly salty or greasy. Even the sides, often overlooked in fast-food establishments, were prepared with noticeable care: the fries were golden and well-seasoned, and the mashed potatoes were warm, creamy, and satisfying.
The dining area was remarkably clean and well-maintained, reflecting an attention to detail that speaks highly of the management. Tables were promptly cleared, floors spotless, and condiments fully stocked—simple touches that made the overall experience feel thoughtfully curated rather than simply routine.
In an era where fast food can sometimes feel rushed or impersonal, this KFC location demonstrated a refreshing commitment to quality and hospitality. I left thoroughly impressed and will undoubtedly return. Highly recommended for anyone seeking comfort food executed with unexpected excellence.
RB
Rob Burns (Burnz)
Nov 16, 2025
3.0
We frequent this location everyone in a while. Its not as bad, as some of these reviews are saying. Our orders have been messed up, but we've call and they have accommodated quiet nicely. Also to avoid lines, id recommend mobile ordering . Much faster and better deals.
AK
Alishba Khokhar
Nov 13, 2025
1.0
If I could I would give 0 stars their service sucks they don't even pick up their phone If you value your time and money Trust me don't go there or order food from there. we ordered food from there for delivery we never got the food we went in the store eventually and found out they had our food just laying there and we called for manager I wonder how's he a manager the employee and manager kept talking in their language not talking to us just talking to each other and when I mentioned that you guys don't pick up your phone he was like yeah that's okay and I was like okay they don't care about you as customer
AP
Ali pirzada
Nov 13, 2025
1.0
Whoever owns this location clearly does not care about the well being of their store, this is by far the worse KFC. DO NOT ORDER FROM HERE. I ordered a delivery order, been 2 hours it still hasn't come yet. The store did not pick the phone in the over 10 calls in 1.5 hours. This is why KFC going downhill, zero customer service. Again, DO NOT ORDER FROM HERE!!
UPDATE: ended up going to the store to see what went wrong after eating at home, they blamed uber not showing up for 2 hours (funny thing is because there was some uber pick up guy waiting there for another order), kept talking to each other in their own language and we're not wanting to talk to me properly, and then I asked if their phone is working and they said yes but refused to say why they didnt pick up, the managers response was " ya owell". They have ZERO care.
JP
Jim Kharlo Padilla
Nov 11, 2025
2.0
We ordered the family bucket meal. The chicken was fresh, but unfortunately, the taste was quite bland. We even ordered extra gravy, but it was watery and lacked flavor — a bit disappointing. The sides were okay and tasted fine, nothing to complain about there.
Overall, the food was just average — fresh ingredients, but the flavor really needs improvement.
What are the opening hours of KFC at 20 Longview Common SE unit 230 in Calgary?
KFC is open every day from 9:00 AM to 11:00 PM.
Where is this KFC located?
This KFC is located at 20 Longview Common SE unit 230, Calgary, AB, T0L 1H0, Canada.
How can I contact KFC in Calgary for more information or orders?
You can contact KFC at +1 403-355-6359.
Does KFC have a website where I can view the menu or place an order?
Yes, you can visit KFC's official website at http://kfc.ca.
What type of restaurant is this KFC location?
This KFC is a fast food restaurant specializing in chicken dishes.
What nearby grocery store can I visit if I want to shop after eating at KFC?
M&M Food Market is a nearby grocery store where you can shop after your visit to KFC.
Are there other dining options close to this KFC?
Yes, nearby dining options include COBS Bread bakery, BarBurrito Canada for Mexican cuisine, Edo Japan fast food, Subway sandwich shop, and A & W burger restaurant.
Is there a fitness or wellness center close to KFC for a post-meal workout or relaxation?
Yes, near KFC you can find F45 Training Legacy gym and Otium Wellness & Massage Therapy spa for wellness and fitness needs.
Can I find banking services near this KFC location?
Yes, Servus Credit Union - Legacy, BMO Financial Group, and BMO Bank of Montreal are nearby banking options.
Are there any quick-service restaurants besides KFC nearby?
Yes, there are several nearby fast food and quick-service restaurants including A & W, Subway, and Edo Japan.