Customer service experiences varied widely, with some praising friendly and accommodating staff, while others reported rude and unhelpful service.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and tasty meals, while others complained about greasy, overcooked, or improperly prepared chicken.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and poor communication regarding order status were noted.
Cleanliness
The restaurant was generally reported as clean, with some positive mentions of the dining area and staff hygiene.
Wait Times
Customers frequently expressed frustration with long wait times for food, both in-store and at the drive-thru.
AG
Aubrey Geronimo-Malangen
Feb 8, 2026
2.0
I’ve always liked this location because they’re usually accommodating when we order larger amounts of chicken, so this experience was really disappointing.
Yesterday, I ordered 15 pieces of chicken with gravy and fries for takeout. The order was ready quickly (about 10 minutes), and the fries seemed fresh and tasted good while we were on the way home.
However, once we got home, we were shocked by the chicken pieces we received: 9 small drumsticks, 2 breasts, 3 thighs, and 1 rib. For a 15-piece order, getting 9 drumsticks feels very unbalanced. In the past, they’ve usually asked if we’re okay waiting when certain pieces aren’t available, but this time there was no communication at all.
On top of that, the chicken was extremely greasy and tasted old. We didn’t enjoy it and ended up putting it in the air fryer just to remove some of the grease.
This was not the quality or service I’ve come to expect from this location.
DB
Dylan Brooks
Dec 17, 2025
1.0
Like 2 people working with 10+ customers waiting 20 minutes for food I pre ordered, heard a lady say she’s been waiting over an hour, manager not even in store, no refund, people who came after, got their food before
SH
Saint Hills
Dec 15, 2025
5.0
Cool place to go dine and hangout with family and friends
GS
Gurdeep Singh
Dec 12, 2025
5.0
Always fresh food and best service
JS
jiya suneja
Dec 8, 2025
5.0
KFC always delivers — crispy, juicy chicken, tasty sides, and fast, friendly service. Never disappointed!!
What are the regular opening hours for this KFC location?
This KFC is open Monday to Thursday and Sunday from 10:30 AM to 11:45 PM, and on Friday and Saturday from 10:30 AM to 12:15 AM.
Where is this KFC located?
It is located at 333 96 Avenue Northeast, Calgary, AB, T3K 0S3, Canada.
What type of restaurant is this KFC?
This KFC is a fast food restaurant specializing in chicken dishes.
How can I contact this KFC?
You can call them at +1 403-764-8110.
What is the website to find more information about this KFC?
Visit http://kfc.ca for more details about menu and services.
Are there any nearby coffee or brunch spots close to KFC?
Yes, VyThi Cafe (Vietnamese restaurant) and Sunset Grill (breakfast and brunch restaurant) are nearby, great options before or after your KFC visit.
Which nearby places can assist with insurance or financial needs?
Nearby insurance and financial services include The Co-operators Ducharme Insurance and Investments, Arfan Devji, Shaganappi Insurance Services Ltd., Country Hills Insurance & Financial Services Inc, Beneficial Insurance Solutions, and Lowe and Associates Private Wealth Management.
Are there healthcare facilities near this KFC?
Yes, there are several healthcare providers nearby like Harvest Hills Family Dental, CBI Health, Smart Health Medical Clinic, Harvest Hills Acupuncture and Herbs Clinic, and Maternity Care Clinic.
Can I find a cannabis dispensary near this KFC?
Yes, Plantlife cannabis dispensary is located nearby for your convenience.
Does the KFC have any special messages or promotions?
Yes, the featured message is: "Visit a KFC today!" inviting customers to enjoy their offerings.