Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported rude behavior and poor handling of orders.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and issues with online orders not being fulfilled properly.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and tasty meals, while others experienced greasy, overcooked, or bland food.
Cleanliness
Generally positive remarks about cleanliness, although some reviews mentioned unsanitary practices.
Wait Times
Long wait times reported frequently, both in-store and drive-thru, leading to frustration among customers.
DA
Danika Arsenault
4 days ago
1.0
I ordered a chicken sandwich from here last night at approx 12:30 am and it was the worst chicken sandwich I have ever had in my life. There was so much mayo for one I was literally gagging because some of the bites I was taking was just mouthfuls of mayo. Absolutely disgusting! The chicken also tasted severely wrong. It almost tasted like the skin of the chicken was coated in paper. Like as if the chicken had been cooked hours prior and then just left sitting there and then eventually warmed up for my burger but done improperly. It was horrible. Will never eat the KFC here again (never had a problem with the Taco Bell connected to it tho)
BS
Balraj singh
Nov 13, 2025
5.0
I got chicken tenders at 9:40 and it was so dry and raw and truly garbage , I went back to ask them to refund and they gave me 1 drumstick which was raw and old aswell , everything they had was old and dried up chicken and this is my 3rd time going here
AC
Andy Chui
Nov 8, 2025
2.0
Today 8/11/25
This is why another competitor can beat kyc
I am using the coupon to bought 4 pieces meal and I am already requested I want all the dark meat but the reaction from the cashier was black face to me and seems to be something wrong with me finally I waited for 15 min to got my meal but when I open the box that was not what I am requested all the dark meat I requested change to 1 pieces of the small leg, and the wing and 1 tight and 1 breast so totally unexpected and the meat are all dry sometimes if the customer trying to complain that means they might come back to eat but just like me I won't do the complain that means I won't come back to any KFC anymore so it means your company loses 1 customer already
EL
Esther Lessard
Nov 6, 2025
1.0
For the last 4 visits i have been missing food or dips , cutlery. . I have to turn around and go back and pick up what’s missing . When i complain the guys at the window can’t even take the time to apologize properly , walking away before they even say sorry for the inconveniences. This store needs to retrain thier pick up window in manners and in getting orders correct . It is close to where i live but i am so sick of thier shoddy service.
FH
Farida Hasan
Nov 4, 2025
1.0
We never had good experience buying from this location last night we bought 14 pieces family bucket first they told us wait 25 minutes after just waiting few minutes they came to give us our food we thought how come they cooked the chicken already anyway when we got home they only put 12 pieces instead 14 pieces I called them she was keep saying the girl who put it made sure it’s 14 pieces like I was laying to her for two pieces I called them this time because they always don’t add one side of your big order they didn’t put few other times either the side salad or short in pieces very bad service with ignorant workers and always ready to charge you money for any sauce if you asked them to give you
What are the operating hours of KFC at 12222 Symons Valley Road NW, Calgary?
KFC is open 24 hours a day, seven days a week at this location.
Where is the KFC located in Calgary?
Our KFC is located at 12222 Symons Valley Road NW, Calgary, AB, T3P 0A3, Canada.
What type of cuisines does the KFC offer?
KFC is a fast food restaurant specializing in chicken dishes and offers halal options.
How can I contact KFC at this location?
You can reach KFC by phone at +1 403-516-1582.
Is KFC available for meal delivery at this location?
Yes, this KFC location offers meal delivery services.
Do you have a website where I can check the menu or order online?
Yes, visit http://kfc.ca to view the menu and place orders online.
What popular coffee shops are near the KFC at Symons Valley Road?
Starbucks Canada is nearby and offers a great spot for coffee or smoothies before or after your meal at KFC.
Are there any other fast food restaurants close to this KFC location?
Yes, Taco Bell Canada and Wok Box are nearby fast food options offering Mexican and Asian cuisines respectively.
What other dining options are accessible near KFC at Symons Valley Road?
Nearby dining options include Boston Pizza Creekside for pizza and chicken, OPA of Greece for Greek cuisine, and Vietnam Palace Grill & Noodle House for Vietnamese dishes.
Are there nearby services I can visit along with KFC, like fitness or medical centers?
Yes, Anytime Fitness gym, Creekside Medical Clinic, and Canada Diagnostic Centres are all close to KFC for health and wellness needs.