Customers reported issues with food quality, including undercooked items, rancid oil, and poor taste, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Pricing Concerns
Many customers expressed frustration over high prices and perceived value for money, with some stating that meals were overpriced.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.
Mixed Experiences
While some customers praised the food and service, others had negative experiences, indicating inconsistency in performance.
DL
Drew Law
Nov 17, 2025
1.0
I just came and bout a 31$ meal deal of 6 peaces and it did not come with French fry’s. I was told the gravy and coleslaw or the sides. Who goes to buy a 31$ 6 peace meal deal and does not get French fry’s with it? Do better kfc this is insane. Meal deals should come with fries or I should be told you can get c Coleslaw or fries
Not just coleslaw and gravy. Staff was great but this is ridiculous my dog was expecting French fry’s and here I am being abused by her now. Do better. For 31$ I should get chicken fries coleslaw and gravy.
SS
Shammi Sekhon
Nov 10, 2025
1.0
Overpriced garbage. Staff including the manager sucks.
AS
Allaeddin Said
Nov 8, 2025
1.0
The worst chicken, cold and soggy
AA
AJ
Nov 1, 2025
1.0
Absolutely terrible experience at this KFC. The chicken and fries were cooked in rancid oil (this was confirmed by the restaurant) — the smell alone was disgusting, and the taste was even worse. When we complained, it took them nearly three hours to replace our food. Three hours!
And the male manager? Rude, dismissive, and completely unprofessional. He acted like we were the problem instead of taking responsibility. I’ve never been treated so poorly at a fast-food place.
KFC should be embarrassed to have a location run like this. I’ll never be coming back, and I’ll be telling everyone I know to avoid this place.
JJ
J
Oct 24, 2025
1.0
Come here if you enjoy having food forgotten in your order and if you want exactly 20 fries
What are the operating hours of KFC at 5012 - 16th Avenue NW, Calgary?
KFC is open daily from 9:00 AM to midnight.
Where is this KFC location situated?
This KFC is located at 5012 - 16th Avenue NW, Calgary, AB, postal code T3B 0N3, Canada.
How can I contact this KFC restaurant?
You can reach KFC at +1 403-286-4413.
Does this KFC offer meal delivery services?
Yes, this KFC provides meal delivery as part of their services.
Is this KFC restaurant halal?
Yes, this KFC location is listed as a Halal restaurant, serving halal food.
What types of cuisines are available near this KFC location?
Nearby, you can find several cuisines including Chinese at Hi-Ball Restaurant, pizza at Pizza Hut, and smoothies and fast food at My Donair and Starbucks Canada.
Are there any hotels or accommodations near this KFC for travelers?
Yes, the Olympia Motel and Lodge is nearby and offers accommodation close to KFC.
Where can I buy flowers or gifts near KFC?
You can visit Allan's Flowers, a flowers and gifts shop located near the KFC on 16th Avenue NW.
What nearby amenities can I visit before or after dining at KFC?
Before or after your meal at KFC, you might visit nearby places like Liquor Depot for beverages, CIBC or BMO Bank of Montreal for banking, or Montgomery Wellness Centre for health and wellness.
Can I find other dining options around KFC at 5012 - 16th Avenue NW?
Yes, besides KFC, dining options nearby include Club House Family Restaurant and Lounge, Hi-Ball Restaurant, Pizza Hut, My Donair, and Pazzer’s Pub.