KFC

3.4
883 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
5335 Falsbridge Dr NE, Calgary, AB
T3J 3C7, Canada

Hours

Reviews

3.4
883 reviews
5 stars
386
4 stars
124
3 stars
92
2 stars
45
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times, particularly during drive-thru and late-night shifts.

Food Quality

There were numerous complaints about food quality, including undercooked chicken and incorrect orders, leading to dissatisfaction among customers.

Staff Behavior

Several reviews highlighted unprofessional and dismissive behavior from staff, impacting the overall customer experience negatively.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted enjoyable food experiences.
  • LA
    Laure Al
    3 days ago
    1.0
    I've ordered from Falsbridge three times now, and the meals are always too salty. It's really too much. You need to review the amount of salt you put in the chicken. The French fries are still acceptable, but the chicken in all its forms is too salty. Please reduce salt in mealt
  • DJ
    Dhillon Jeet
    Jan 1, 2026
    5.0
    Krel and Prabh helped me with my order. My food tasted amazing, would totally come back for the amazing service.
  • OA
    Olugboyega Alebiosu
    Dec 30, 2025
    5.0
    Wonderful staff and tasty food! I would recommend ro anyone.
  • LM
    L Mi
    Dec 28, 2025
    1.0
    This KFC used to be good but no longer can I recommend going here. I had an issue with my last order, I got a bucket. The chicken tasted really bad, I could not finish it and it ended up making me really sick a few hours later. I had to go to the doctor. When I complained about this issue, the person on the phone was extremely rude, she put me on hold for 5 minutes and when she finally took my call, started asking me things like how old I was and that it is my fault for getting sick since I ate the food. This is pretty unacceptable behaviour when all I did was share the details of the order. The employees here will be rude to you unprovoked and clearly the manager does not care at all about the poor behaviour of staff or the quality of food they are serving. I can't even get in touch with the manager directly, they just have their employees deal with the calls, even upon request.
  • SN
    SABBY NAGI
    Dec 15, 2025
    1.0
    I ordered one festive combo and one sandwich. However, instead of the combo, I received only one sandwich. When I called the restaurant around 3 a.m., the person who answered (possibly the shift manager) put my call on hold for 4–5 minutes. After I disconnected and called back, he started yelling instead of listening to my concern. He did not let me explain the issue at all. This was a very disappointing and unprofessional experience.

Frequently Asked Questions About KFC

What are the operating hours of KFC located at 5335 Falsbridge Dr NE in Calgary?

KFC at 5335 Falsbridge Dr NE in Calgary is open 24 hours a day, 7 days a week.

What types of cuisine does this KFC offer?

This KFC is a fast food restaurant specializing in chicken dishes, including halal options.