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KFC

3.4
(702 reviews)

Business Details

(403) 272-1581
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
4315 - 17th Avenue SE, Calgary, AB
T2A 0T3, Canada

Hours

Reviews

3.4
702 reviews
5 stars
242
4 stars
159
3 stars
107
2 stars
57
1 star
137

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was greasy, old, or poorly prepared, leading to dissatisfaction with the overall quality.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms, which detracted from their dining experience.

Staff Friendliness

Despite the negative feedback, some customers praised the friendliness and helpfulness of the staff.
  • IS
    Izzie Sahibzada
    3 days ago
    1.0
    It was supposed to be ready at 647. It is 702 and you are still packing it as slow as possible. I have a child with diabetes. It's irresponsible to say a time and be 20 minutes late.
  • DD
    David D
    6 days ago
    2.0
    Upon pulling into the parking lot, I genuinely checked Google Maps to ensure I hadn’t accidentally navigated to a local drop-in center. To say the "resident-to-customer" ratio was skewed would be a profound understatement. I had high hopes that management might have spent the last few months curating a more "hospitality-forward" environment. Instead, they’ve opted for a bold new interior design choice: The Gun Store Aesthetic. The front counter is now encased in enough plexiglass to withstand a small siege—a fascinating "solution" that treats the symptoms while ignoring the actual diagnosis. It’s a bold management strategy, especially considering every other fast-food chain on this same strip has somehow managed to keep their dining rooms intended for, you know, dining. The food and staff were perfectly fine, but my wife and I had to share a very somber "is a Matheson Sandwich worth our safety?" look. It’s hard to focus on the 11 herbs and spices when the primary window display is a person sleeping against the glass, effectively screaming "Eat Anywhere Else" to the passing traffic. The real "Secret Recipe" here is the Order Ahead feature. I watched three savvy customers treat the lobby like a high-stakes extraction mission, grabbing their bags and trading jokes about their "record-breaking exit times." Look, I have nothing but heart for anyone braving these winter conditions, but a KFC lobby is not the social services hub people deserve. It’s clear from the local reviews that the franchise owner has a "set it and forget it" approach to management—specifically, setting the plexiglass and forgetting the customers. The Verdict: Do yourself a favor and drive the extra few miles to a different location. Your chicken will be just as crispy, and you won’t have to calculate your "risk-to-Original-Recipe" ratio. Thank me later.
  • BA
    Brad Atkinson
    Feb 20, 2026
    1.0
    We placed our order at 4:30 pm it finally arrived at 6:15 pm. 50 dollars worth of food that was a soggy and stone cold. We called the restaurant multiple times to ask about our order the lady on the phone said it’s on its way and it will be hot Well neither one of those things happened. What a waste of 50 dollars- Very disappointing service!
  • SC
    Sean Patrick Capinpin
    Feb 4, 2026
    1.0
    Never in my entire life and I’ve worked here before. But this branch has given us White meat when we specifically wanted dark meat when they were telling us that they ran out of extra crispy. We told them it is alright as long as it is all dark meat and original. But we were given white meat. When we got home, they told us that we didn’t tell them immediately and that it isn’t their fault. And now they are asking us to return the white meat chicken when it has already been touched and will be replacing it with 6 pcs dark meat.
  • JP
    Jennifer Pierce-Bignell
    Feb 2, 2026
    1.0
    I went to this location with gift cards, and the system wouldn't take them so they said. They checked the balance of the cards and there was a balance on them. First of all I couldn't even hear the lady at the till because she was wearing a mask. Then went to another location and tried the same cards and they had been redeemed by the 17th ave location. I asked for the manager name at the 17th ave location and was told to call hi flier foods since they owned them. The whole experience at this location was terrible!

Frequently Asked Questions About KFC

What are the opening hours of KFC at 4315 - 17th Avenue SE, Calgary?

KFC is open daily from 9:00 AM to 11:00 PM.

Where is this KFC location situated?

It is located at 4315 - 17th Avenue SE, Calgary, AB, T2A 0T3, Canada.

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