KFC

3.1
578 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
1320 Edmonton Trail NE, Calgary, AB
T2E 3K7, Canada

Hours

Reviews

3.1
578 reviews
5 stars
171
4 stars
98
3 stars
85
2 stars
52
1 star
172

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked, greasy, and poorly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.

Staff Attitude

Feedback indicated inconsistent staff attitudes, with some employees being friendly while others were described as rude or unprofessional.
  • MP
    Maria Papadopoulou
    Dec 26, 2025
    1.0
    Japanese Christmas Eve dinner idea... Fail lol Horrid food; burnt, dry, no flavor, no condiments. The service lady confused, abrupt and disengaged. Could be the location, change of menu? Still, such a disgusting food experience...
  • JH
    Joanna Hoo
    Dec 12, 2025
    1.0
    We came home late from an emergency, it was 12.15pm, my kids were very hungry and we decided to get KFC from this location because it was onlu 2 doors from our house. It was -20°c. We understood that It was supposed to be open for drive-thru only. That we understand. The door was unlocked so we went in to buy food. We walked into the store, and the Asian girl said this side is closed. We don't accept order from here and asked us to go out to the drive thru side to order. Its -20°c we were walking with our kid, the drive thru route is icy and slippery. We got upset and walk away. This is very inconsiderate. Please improve your employee performance!
  • HT
    Haley Thomsen
    Nov 29, 2025
    1.0
    Placed an order online they did not get a driver when I called they said there were no drivers available order was supposed to be ready at 620 and it was after 7. when I called they put me on hold 3 times without letting me know and then hung up and tried to not give me a refund very rude and unprofessional the evening shift manager kept giving attitude and would not admit to her doing anything wrong
  • GJ
    Gordon Johnson
    Nov 21, 2025
    5.0
    Good service good food friendly staff
  • JJ
    JD
    Nov 16, 2025
    1.0
    What the hell is this! There is one other person in the restaurant other then me and the staff still screws up my order. I ordered a large poutine not a snack size which by the way. Stop calling it a large when it never got any bigger. The price just got more expensive. Regular, snack size. It's not that hard. Stop lying to your customers when it is clear they they are the victims of your skrinkflation! Also you just opened, why Is my chicken feel like it's overcooked and hard as rubber You need to be better

Frequently Asked Questions About KFC

What type of restaurant is KFC located at 1320 Edmonton Trail NE, Calgary?

KFC is a fast food restaurant specializing in chicken dishes with halal options available.

What are the operating hours of KFC in Calgary?

KFC is open every day from 10:30 AM to 1:00 AM.