KFC

3.3
506 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
1440 - 52nd Street NE, Calgary, AB
T2A 1T8, Canada

Hours

Reviews

3.3
506 reviews
5 stars
202
4 stars
78
3 stars
51
2 stars
31
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about greasy, soggy chicken and cold or improperly cooked items.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted issues with dirty bathrooms and unclean dining areas.

Ordering Experience

The introduction of self-order kiosks received mixed feedback, with some customers finding them confusing and inefficient.

Positive Staff Interactions

Despite the negative feedback, several customers appreciated friendly and accommodating staff, especially in resolving issues.
  • MS
    Michael Sweeney
    1 day ago
    1.0
    I placed an order online for delivery. After an hour and 15 minutes, I called the store to check on it and was told the driver had already picked it up. When my food still hadn’t arrived 30 minutes later, I called again. This time I was told they would “go ahead and make my order again.” So now I was looking at close to 2 hours for a bucket of chicken. I asked for a refund instead, and was told it would take 5–10 business days to process. Between the delay, the confusion about where my order actually was, and then having to wait over a week for my money back, I’m done. I won’t be pre-paying for an online order here again. I should have just gone for pizza or Chinese food.
  • MM
    mike mike
    2 days ago
    1.0
    This place is the crappiest kfc loction. I walked in and went straight to the counter to order. The filipina server then asked me to use the self service machine to put in my order. I told her no and to do what she suppose to do. Her job and also I'm paying cash. If you also use the drive thru it takes them more than 30 mins for you to get your order. They also make you wait 15+ mins while they cook your chicken. Horrible place to go too.
  • BP
    Bianca Payumo
    Nov 13, 2025
    5.0
    Phenomenal atmosphere–the designs were very subtle but beautiful. Customer service was good, despite almost little to no interaction–the employees were great and professional. The food was comforting, came out freshly prepared and hot. Never dissapoints. Will definitely come back again!
  • DJ
    Dave Jones
    Nov 5, 2025
    5.0
    This is not a usual location. These are superior characters I spent 15 years live on air reporting business Live on air and these guys are as good as they come
  • SG
    Simpson Gilbert
    Nov 3, 2025
    2.0
    Since they renovated you walk in to find yourself facing a wall of self ordering kiosks with a menu that changes do quickly it is hard to read and find what you're looking for. If you go through to the cashier to order there is no menu to refer to. My chicken sandwich bun was so dry it was like cardboard, I will give them credit for making me a new one immediately when I showed them this. We ordered the same thing and got two different sized fountain cups - not sure why, not really an issue with free drink refills. They've changed their gravy - it is now runny and tasteless. They gave me some coupons as an apology for the bun so I gave them to another customer as I won't pay those prices when I am literally forced to place my own order on a kiosk machine and the food is mediocre or worse. I won't be back. For $40 for two it's very poor value.

Frequently Asked Questions About KFC

What are the opening hours of KFC at 1440 - 52nd Street NE, Calgary?

KFC is open every day of the week from 9:00 AM to midnight.

Where is KFC located in Calgary?

KFC is located at 1440 - 52nd Street NE, Calgary, AB, T2A 1T8, Canada.