KFC

2.3
159 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
2525 - 36th Street NE (inside mall), Calgary, AB
T1Y 5T4, Canada

Hours

Reviews

2.3
159 reviews
5 stars
33
4 stars
15
3 stars
11
2 stars
8
1 star
92

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many mentioning cold, greasy, or improperly cooked items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and disrespectful interactions.

Cleanliness

Some customers noted cleanliness issues, particularly with food preparation and hygiene standards.

Service Speed

Many reviews criticized the slow service, with customers experiencing long wait times for their orders.

Positive Experiences

A few customers praised specific staff members for their friendly service and enjoyed the taste of certain menu items.
  • AR
    Aysha Rahman
    3 days ago
    1.0
    Twice I have had to get a refund from here because their wait time was 25+ minutes. Getting a refund took another 5-7 minutes because both times their system had “just updated”. Not going back here again; they wasted my entire lunch break by making me wait.
  • PM
    Patience Muleya
    Nov 17, 2025
    5.0
    Friendly staff
  • FO
    Festus Oyedele
    Oct 28, 2025
    5.0
    Actually looney Tuesday was less expensive in this store than most KFC. Food has good taste and staff pleasant. I will go back there to buy more chicken.
  • VM
    Vincent Merkowsky
    Sep 21, 2025
    1.0
    Instead of trying to entice people with free onion rings, why not try serving fresh, hot, delicious food. Because the popcorn poutine I just ordered was ice cold and stale disgusting fries. I forgot how terrible this restaurant is
  • MA
    mohamed ali
    Aug 24, 2025
    1.0
    The customer service at this KFC was straight-up disgusting. I placed an order, paid for it, and waited, only for them to tell me some nonsense about “it not being in the system.” How is that my problem? I’m the customer—I did my part, I paid, I waited—yet I didn’t even get my food on time. On top of that, the staff had the nerve to act disrespectful instead of owning up to their mistake. No apology, no effort to fix the issue, just pure attitude like they couldn’t care less. I left pissed off, hungry, and feeling completely disrespected. This is beyond bad service—it’s pure negligence and a lack of basic respect for customers. If this is how KFC operates, then it’s a joke. People shouldn’t have to deal with this level of unprofessionalism when all they’re trying to do is grab a meal.i would Honestly, give this place zero But the system won’t let me.

Frequently Asked Questions About KFC

What are the opening hours for KFC in Calgary?

KFC Calgary is open Monday to Wednesday from 10:00 AM to 8:00 PM, Thursday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.

Where is KFC Calgary located?

KFC is located at 2525 - 36th Street NE inside the mall, Calgary, AB, T1Y 5T4, Canada.