Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported issues with food quality, including undercooked chicken, greasy items, and overall dissatisfaction with taste.
Wait Times
Several reviews mentioned excessively long wait times for orders, often exceeding 30 minutes, leading to frustration among customers.
Management Issues
Customers expressed concerns about management practices, including inadequate staffing and poor handling of customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food experiences.
JH
Justa Human
4 days ago
4.0
I loved the food :) I got 2 go bucket with fries they did good when I asked for extra Seasoning nice amount nice chicken I loved it.
AA
Andrei Albia
5 days ago
1.0
Slowest Customer Service Ever, they make you order through a kiosk but the wait time for your food is over 20 minutes lol.
LF
Len Fahey
6 days ago
1.0
They expect you to use robots to order your food. Zero customer service.
AB
Andrew Barri
Dec 22, 2025
1.0
Very bad decision to go on this location these people should close this location down if they can’t serve well… this the worst location in Calgary
CB
Chris Byers
Dec 19, 2025
1.0
Waited over a half hour for chicken that was never coming. Apparently the receipt never went to the kitchen. At one point I was told it would be 15 in addition to however long I had waited and I said ok but then nothing…
KFC Calgary is open Monday to Wednesday from 10:00 AM to 8:00 PM, Thursday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is KFC Calgary located?
KFC is located at 2525 - 36th Street NE inside the mall, Calgary, AB, T1Y 5T4, Canada.
What type of food does KFC Calgary offer?
KFC offers fast food specializing in chicken, with meal delivery and halal options available.
Can I get meal delivery from KFC Calgary?
Yes, KFC Calgary provides meal delivery services.
How can I contact KFC Calgary by phone?
You can reach KFC Calgary by calling +1 403-285-1295.
Does KFC Calgary have a website?
Yes, you can visit their website at http://kfc.ca for more information.
Which stores are located nearby KFC Calgary?
Nearby stores include WOW! mobile boutique, Tip Top, Sirens, Mobile Klinik, and The Children's Place, among others.
Are there other dining options near KFC Calgary?
Yes, nearby dining options include Cinnzeo Bakery Cafe, A&W Canada, and Teavana tea room located inside the same mall.
What nearby services can I access while visiting KFC Calgary?
Near KFC, you can find services such as Mobile Klinik for phone repair, CanEx Pest Control, dental clinics like Sunridge Dental Clinic, and beauty salons like Pro Haircare and Salon.
Are there clothing stores near KFC Calgary for a quick shopping trip?
Yes, several clothing stores are nearby including Tip Top, Sirens Fashion, Bootlegger, and The Children's Place.