Five Guys

4.2
1264 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8650 112 Ave. NW in Calgary is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
8650 112 Ave. NW, Calgary, AB
T3R 0R5, Canada

Hours

Reviews

4.2
1,264 reviews
5 stars
744
4 stars
289
3 stars
103
2 stars
49
1 star
79

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect or incomplete orders, leading to dissatisfaction.

Food Quality

There are mixed reviews on food quality, with some customers praising the burgers and fries, while others reported undercooked or stale items.

Service Experience

While many reviews highlight friendly and efficient staff, there are notable complaints about poor management and customer service.

Pricing Concerns

Several customers expressed that the prices are high for the quality and portion sizes received.

Cleanliness

The restaurant generally receives positive remarks for cleanliness, although some customers noted issues with temperature and seating.
  • LC
    Liz Costa
    Dec 29, 2025
    5.0
    Always good!
  • WN
    Wilfred Ng
    Dec 26, 2025
    1.0
    take out order was incorrect, items missing.
  • AC
    alicia cochey
    Dec 13, 2025
    5.0
    thank you for the peanuts ferry ⛴️🧚🧚‍♀️
  • KE
    Kevin van Eerde
    Dec 12, 2025
    1.0
    They completely botched the order, missing multiple things. Had to go back to get a refund. Refund process was fine.
  • HH
    HBBK
    Nov 26, 2025
    1.0
    On Tuesday, November 25, 2025, at around 5:30 PM, I visited the Royal Oak Five Guys location in NW Calgary. I ordered a little cheeseburger with mayonnaise and relish, along with a small order of unsalted fries. I ate the full burger but only a small portion of the fries. About an hour later, while still at work, I began experiencing severe stomach pain and cramping. The discomfort was intense enough that I briefly considered going to the emergency room. When I arrived home around midnight, I tried to sleep it off, but I woke up at 4:00 AM with the same abdominal pain. A sip of water made the cramps worse, so I prepared some warm soup, which helped ease the pain slightly. I plan to see a doctor to rule out any serious concerns, but based on my symptoms, it seems consistent with food related stomach irritation or possible mild food poisoning. I have been a Five Guys customer for over nine years, and I’ve generally enjoyed their burgers. However, this isn’t the first time I’ve experienced discomfort after eating here, although never this severe. I’ve also noticed recently that the patties don’t taste quite the same as they used to. They taste less flavourful and not as fresh which makes me wonder whether their supplier or preparation methods have changed. This is only my personal observation. Unfortunately, after this experience, I don’t think I’ll be returning. The pain was unlike anything I’ve felt before, and it left me concerned about food handling and consistency at this location. I hope management will review their food safety practices and quality control to ensure better experiences for future customers.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.