Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4112 University Ave. NW in Calgary is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers had mixed experiences with the burgers, with some praising their taste while others reported issues like dry patties and incorrect orders.
Service Issues
Several reviews highlighted problems with order accuracy and slow service, leading to customer dissatisfaction.
Customer Service
Despite some complaints, many customers praised the friendly and attentive staff, noting positive interactions.
Cleanliness
There were concerns about hygiene and cleanliness, with some customers reporting unsanitary conditions.
Pricing
Customers noted that while the food is good, the prices are considered high compared to other fast food options.
MJ
Mark Janzen
Feb 19, 2026
4.0
Very good burgers with good quality ingredients. Quick and friendly service too but would prefer real cheese for the prices that are being charged.
SH
S H
Feb 18, 2026
1.0
Terrible. I ordered from here yesterday for pickup. Ordered two different burgers with different toppings. They gave me both burgers with pickles and onions. Not even close to what I ordered. Drove all the way there and back home in -25 weather just for the order to be wrong. Paid over $50 for it to be wasted. Don’t recommend at all.
MA
Maria C Atienza
Feb 15, 2026
2.0
Had to wait 10-15 minutes for a burger, a hotdog, fries and two pop. Fries were bomb but the hotdog I had was mediocre.
AK
Ahmet Köksal
Feb 11, 2026
1.0
Five Guys is one of my favorite burger places. When I ordered today, there were pieces of pork in the package. This might not be a problem for someone else, but I don't eat pork. So I couldn't eat my burger. This is a huge oversight on my part.
NK
Negin khaledi
Jan 26, 2026
1.0
My order has the 2 extra toppings but they forgot to add it on my sandwich
When I ask to add about the girl said "oh we can't add it on it right now we can give it to you as a side
This is really disappointing, you forgot this is your fault not my
I always came to this branch, but this time I was not satisfied at all and I did not enjoy the food.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 4112 University Ave. NW accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours of Five Guys in Calgary?
Five Guys in Calgary is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers delivery with hours from 11:00 AM to 9:30 PM daily and in-store pickup is available.
Can I customize my burger and milkshake at Five Guys?
Yes, you can customize your burger from more than 250,000 combinations and enjoy over 1,000 milkshake variations.
What types of meals does Five Guys serve?
Five Guys serves lunch and dinner.
Is Five Guys suitable for casual dining and families?
Yes, Five Guys has casual attire, welcomes children, and provides a relaxed dining environment.
Where can I find the Five Guys menu and place an order online?
You can view the menu at https://www.fiveguys.ca/Menu and place orders online at https://order.fiveguys.com/location/five-guys-university-calgary-ab/menu.
Which nearby restaurants can I visit before or after dining at Five Guys?
Nearby restaurants include Sesame (Chinese and Thai cuisine), BarBurrito Canada (Mexican), Osmow's Shawarma (Middle Eastern), and OEB Breakfast Co. (Breakfast and Brunch).
Are there entertainment options near Five Guys Calgary?
Yes, Cineplex VIP Cinemas University District is nearby for movie outings before or after your meal.
What local amenities are close to Five Guys in Calgary for convenience?
Nearby amenities include University District Dental, Pet Planet pet store, Scotiabank, and Starbucks coffee shop for added convenience during your visit.
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