Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
160 reviews
5 stars
68
4 stars
31
3 stars
15
2 stars
14
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and inadequate responses to complaints.
Product Quality
Several reviews mentioned dissatisfaction with the quality and presentation of food items, particularly ice cream and cakes.
Cleanliness
Customers noted concerns about the cleanliness of the store, including unpleasant odors and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the quality of ice cream treats and the creativity of cake designs.
- DHDaniel HiebertOct 16, 20251.0Charged for a blizzard I didn't order and was refused a refund even though I didn't want the blizzard(left it). The customer service at this location it abysmal. The staff at this location should be fired. DO NOT SHOP HERE.
- SGSteve GulyasAug 13, 20255.05star. Excellent service. Got what I wanted and now I’m happy. Yum yum. 😋
- TLTammy LJun 6, 20251.0Customer service is rude. Ordered peanuts to my banana split for $1 extra. Got 10 peanuts. Counter lady was laughing with other lady and speaking Tagalog so not sure what they were saying. Not addressing my complaint.
- DFD FJun 4, 20252.0No prices listed for blizzards on the menu. They said they ran out of large cups after I ordered. They offered a medium and a mini size. Fine. Then they called out my order moments later and it was a large cup. They got me confused with another customer who ordered after me and they ran out of large cups for him. So now the verbal contract of the medium and mini to replace a large I agreed to was for someone totally else. Maybe he wouldn’t agree to that. But anyways back to my order. They also didn’t flip my blizzard upside down. Thought they had to?!?! Also a receipt wasn’t offered. My roommate ordered a hot fudge Sunday and the fudge was very light. Only on the bottom edge of the ice cream and cup. None on top, none was draped over like the photo on the website shows. Maybe some training is needed and quality control because it’s a very poor experience.
Frequently Asked Questions About Dairy Queen (Treat)
What are the operating hours of Dairy Queen (Treat) at Willowpark Shopping Plaza?
Dairy Queen (Treat) is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen (Treat) located?
It is located at 9919 Fairmount Dr SE, Willowpark Shopping Plaza, Calgary, AB, T2J 0S3, Canada.
What kind of treats does Dairy Queen (Treat) specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, signature shakes, frozen novelties, and DQCakes.com ice cream cakes.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, Dairy Queen (Treat) welcomes families and is good for kids.
Can I order online or use a mobile app for exclusive deals at Dairy Queen (Treat)?
Yes, you can order online for pickup and download the Dairy Queen app for exclusive deals.
What categories of food and services does Dairy Queen (Treat) offer?
It is an ice cream shop offering ice cream, frozen desserts, soft serve, and cakes, functioning as a treat-only location.
Which nearby pizza restaurants can I visit near Dairy Queen (Treat)?
Nearby pizza options include Tops Pizza South, Italian Centre Shop, and Tops Pizza & Steak House.
Are there any nearby wellness or spa centers close to Dairy Queen (Treat)?
Yes, nearby wellness centers include Joy and Vitality Centre, Spice Wellness Systems, Lavish Salon, Henna Girl Calgary, and Saphir Nails & Spa.
What local attractions or entertainment spots are near Dairy Queen (Treat)?
The Locked Room, an amusement park and attraction, is near Dairy Queen (Treat) and offers entertainment before or after your visit.
How can nearby financial services help customers visiting Dairy Queen (Treat)?
Nearby ATM options include the RBC Royal Bank ATM and BitNational Bitcoin ATM at A Plus 1 Convenience Store, helping customers access cash conveniently.