Dairy Queen (Treat)

3.7
448 reviews
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Business Details

35 McKenzie Towne Ave SE, Calgary, AB
T2Z 0S8, Canada
(403) 457-4407
https://www.dairyqueen.ca/
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About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen (Treat)
35 McKenzie Towne Ave SE, Calgary, AB
T2Z 0S8, Canada

Hours

Reviews

3.7
448 reviews
5 stars
186
4 stars
114
3 stars
63
2 stars
15
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including staff being unresponsive, unprofessional, and lacking training.

Product Quality

Frequent complaints about inconsistent product quality, particularly with blizzards being poorly mixed or missing ingredients.

Store Conditions

Numerous reviews mentioned uncomfortable store temperatures, with complaints about the lack of air conditioning leading to melted ice cream.

Staff Performance

While some customers praised the staff for being friendly and quick, others noted a lack of motivation and professionalism among employees.

Pricing Concerns

Several customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the products.
  • MR
    MUHAMMAD RIZVAN
    Nov 7, 2025
    1.0
    I recently visited this Dairy Queen location with my children, and I was shocked by the extremely rude and unprofessional behavior of one of the female staff members, approximately in her 40s, with shoulder-length hair. She spoke to me very disrespectfully, asking “what are you here for?” in a harsh tone, even though I politely told her I came to buy ice cream for my kids. There was no line at all, yet she told me to “stand in line.” To make things worse, she was eating pizza behind the counter and started serving ice cream with the same hands — without washing them! When I respectfully asked her to wash her hands first, she rudely replied, “That’s none of your business.” This kind of behavior is completely unacceptable, especially in a family environment like Dairy Queen. I request the management or owner to take serious action and ensure that such rude and unhygienic staff do not represent your brand. This was a very disappointing and uncomfortable experience for me and my children.
  • AB
    Ashley B
    Nov 3, 2025
    5.0
    My experiences here with the staff were always so kind!!! Love the blizzards here!
  • MB
    Marvin Bohne
    Oct 24, 2025
    1.0
    Made the mixing bowl mash up without enough of the chocolate ingredient for it to match the advertised picture on the menu and argued which is when we asked about it. We get this blizzard from other locations all the time without issue. Couldn’t tell you what wrong with this location but I couldn’t recommend it. Try Douglas Dale instead.
  • MG
    Michael G
    Oct 6, 2025
    1.0
    Customer service is important.
  • GS
    Greg Spero
    Sep 27, 2025
    4.0
    Great staff. Wish we could eat in the restaurant
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Frequently Asked Questions About Dairy Queen (Treat)

What type of ice cream does Dairy Queen (Treat) specialize in?

Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, featuring Blizzard® Treats and frozen novelties.

What are the operating hours of Dairy Queen (Treat) in Calgary?

Dairy Queen (Treat) is open daily from 10:00 AM to 10:00 PM.