Many customers praised the friendly and attentive service, highlighting specific staff members for their exceptional care.
Food Quality
While some reviews noted issues with food preparation and consistency, many others enjoyed hot, fresh food and delicious ice cream.
Cleanliness
The location received positive remarks for being clean and well-maintained, although a few customers reported cleanliness issues.
Mixed Experiences
Several reviews reflected a mix of experiences, with some customers encountering rude staff or service delays, while others had outstanding visits.
Product Consistency
Customers expressed concerns about the inconsistency in product quality, particularly with blizzards and portion sizes.
MC
Miriam Clarke
6 days ago
5.0
Took my little guy for a treat, staff was wonderful, food was yummy! Thank you.
ML
Max L
Nov 8, 2025
5.0
The staff working at 11:30am on Nov 8th were amazing. They were incredibly kind and really efficient!
AP
Abi Philips
Nov 6, 2025
1.0
Great staff but very poor hygiene in food preparation. I went to this location to purchase Triple burger today around 3:15pm and a nice older lady took my order. I was standing at the front at a close distance and watching the preparation of the burger by another older lady. While this lady was about to start preparing my order, the phone rang and she went ahead to pick up the call. Upon finishing the call, she did not wash her hands. She went ahead and started preparing my burger and without gloves and with the same dirty hands, I watched her picking the bread and the salad with her bare hands. She used the tongs to put the burger in the oven and without gloves, she still went ahead and took the take-away carton, the cheese, and the bread- all with a bare hand. I was going to walk away after seeing this dirty incident but decided to wait to talk to the older nice lady about this poor hygiene that I observed.
This is a recipe for disaster and food poisoning.
I will strongly advise the management to review the staff in the etiquette and protocols of food safety and preparation. I will not be returning to order food at the Diary Queen location forever.
JC
jacqueline c
Nov 5, 2025
5.0
Wonderful local joint! Will visit again soon :)
BT
Brian Taylor
Oct 29, 2025
1.0
Worst blizzard I ever had. It was vanilla ice cream at blizzard prices. Brutal