Staff are often described as friendly and helpful, but there are numerous complaints about poor service, including rudeness and lack of attentiveness.
Food Quality
While many customers enjoy the food, there are frequent reports of inconsistent quality, including poorly made Blizzards and incorrect orders.
Cleanliness
Several reviews mention cleanliness issues, particularly with dirty tables and unsanitary conditions.
Service Speed
Customers frequently express frustration with slow service, with long wait times reported for orders.
Atmosphere
The restaurant's atmosphere is criticized for being unwelcoming, with excessive signage and a lack of a pleasant dining environment.
RA
Rekawt Ahmed
Oct 7, 2025
5.0
Graet one
HT
Heissell Torres
Sep 29, 2025
4.0
I really like sundaes here🍨
YG
Yves Gagnon
Sep 17, 2025
5.0
I stopped by the Dairy Queen on 40th Avenue in Calgary and had such a great experience. I originally ordered a chocolate mint Blizzard, but the friendly staff suggested I try the Pumpkin Spice Blizzard—and wow, what a fantastic recommendation! The flavour was rich, creamy, and perfectly spiced for fall. The touch of whipped cream on top made it extra special.
The customer service was excellent—warm, helpful, and welcoming. It’s not every day you find staff who genuinely care about making your visit better.
If you’re in Calgary and looking for the best Dairy Queen Blizzard experience, this location is a must-visit. I’ll definitely be back for more!
Try the Pumpkin Pie Blizzard before it’s gone—it’s absolutely delicious!
KK
Kab Kbaas
Sep 6, 2025
5.0
Nice pleasant staff, friendly and prompt service.
JB
Jack Boots
Aug 28, 2025
2.0
This DQ is right beside a high school so the vibe here is always a little bit funny however school hasn't started yet so the place was totally dead. The staff were really letting down their hair, listening to Shine FM (a contemporary Christian music station) at a generous volume. I know this because it took 3 Christian rock songs (12-13 minutes) plus a few ads to get our Blizzards ready and my kid asked why every song was about Jesus. As an Atheist, I am very proud that my kid has a low tolerance for that nonsense and I wonder why they chose this station to play.
Despite the place being empty, all of the tables on the east side of the shop were dirty (garbage on the table, crumbs, etc) and a few on the west side as well. I'm not sure why the Blizzards took so long. Mine was runny and grainy but the ones that the kids ordered seemed fine. I will say that mine was well mixed and had lots of goodies in it, as were the kids'. One of the staff had horrific BO and should not have been around food with that kind of hygiene. Our person was pleasant and apologized for the wait which was nice. I can only imagine that the Christian rock is being used as a strategy to get the high school kids to move along.
Looking forward to the canned response from DQ.
It is located at 116 - 40th Ave NW, Calgary, AB, Canada, postal code T2K 0E3.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer services for families with children?
Yes, it is family-friendly, offers booster seats, high chairs, and is welcoming to children.
Is there WiFi and outdoor seating available at Dairy Queen Grill & Chill?
Yes, the location provides free WiFi and has outdoor seating available.
Is the Dairy Queen Grill & Chill location wheelchair accessible?
Yes, this location is wheelchair accessible and has restroom facilities.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can order for pickup online at https://www.dairyqueen.com/en-ca/order/pickup/n/27434/.
Are there any nearby coffee shops where I can visit before or after enjoying Dairy Queen?
Yes, Tim Hortons and JavaJacks. CO are nearby coffee shops you can visit before or after your Dairy Queen experience.
What nearby health services can I find close to Dairy Queen Grill & Chill?
Nearby health-related places include MedVite Pharmacy, Highland Park Physiotherapy Clinic, Eye Care Optical - Centre Street, and All About Seniors health and personal care services.
Are there nearby places for family or religious activities near Dairy Queen Grill & Chill?
Yes, nearby religious organizations include Highland Mennonite Brethren Church, CSC Young Adults evangelical church, and Centre Street Church, providing options for family and community activities.