Dairy Queen Grill & Chill

4.0
614 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
116 - 40th Ave NW, Calgary, AB
T2K 0E3, Canada

Hours

Reviews

4.0
614 reviews
5 stars
315
4 stars
143
3 stars
66
2 stars
27
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are often described as friendly and helpful, but there are numerous complaints about poor service, including rudeness and lack of attentiveness.

Food Quality

While many customers enjoy the food, there are frequent reports of inconsistent quality, including poorly made Blizzards and incorrect orders.

Cleanliness

Several reviews mention cleanliness issues, particularly with dirty tables and unsanitary conditions.

Service Speed

Customers frequently express frustration with slow service, with long wait times reported for orders.

Atmosphere

The restaurant's atmosphere is criticized for being unwelcoming, with excessive signage and a lack of a pleasant dining environment.
  • RA
    Rekawt Ahmed
    Oct 7, 2025
    5.0
    Graet one
  • HT
    Heissell Torres
    Sep 29, 2025
    4.0
    I really like sundaes here🍨
  • YG
    Yves Gagnon
    Sep 17, 2025
    5.0
    I stopped by the Dairy Queen on 40th Avenue in Calgary and had such a great experience. I originally ordered a chocolate mint Blizzard, but the friendly staff suggested I try the Pumpkin Spice Blizzard—and wow, what a fantastic recommendation! The flavour was rich, creamy, and perfectly spiced for fall. The touch of whipped cream on top made it extra special. The customer service was excellent—warm, helpful, and welcoming. It’s not every day you find staff who genuinely care about making your visit better. If you’re in Calgary and looking for the best Dairy Queen Blizzard experience, this location is a must-visit. I’ll definitely be back for more! Try the Pumpkin Pie Blizzard before it’s gone—it’s absolutely delicious!
  • KK
    Kab Kbaas
    Sep 6, 2025
    5.0
    Nice pleasant staff, friendly and prompt service.
  • JB
    Jack Boots
    Aug 28, 2025
    2.0
    This DQ is right beside a high school so the vibe here is always a little bit funny however school hasn't started yet so the place was totally dead. The staff were really letting down their hair, listening to Shine FM (a contemporary Christian music station) at a generous volume. I know this because it took 3 Christian rock songs (12-13 minutes) plus a few ads to get our Blizzards ready and my kid asked why every song was about Jesus. As an Atheist, I am very proud that my kid has a low tolerance for that nonsense and I wonder why they chose this station to play. Despite the place being empty, all of the tables on the east side of the shop were dirty (garbage on the table, crumbs, etc) and a few on the west side as well. I'm not sure why the Blizzards took so long. Mine was runny and grainy but the ones that the kids ordered seemed fine. I will say that mine was well mixed and had lots of goodies in it, as were the kids'. One of the staff had horrific BO and should not have been around food with that kind of hygiene. Our person was pleasant and apologized for the wait which was nice. I can only imagine that the Christian rock is being used as a strategy to get the high school kids to move along. Looking forward to the canned response from DQ.

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 116 - 40th Ave NW, Calgary, AB, Canada, postal code T2K 0E3.