Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Quality Concerns
Many reviews highlighted issues with food quality, including melted ice cream, small portions, and stale items.
Friendly Staff
Despite the negative feedback, some customers praised individual staff members for their kindness and helpfulness.
Cleanliness
Several customers noted that the store was often dirty, with unclean tables and unsanitary conditions.
Value for Money
Customers expressed dissatisfaction with the pricing relative to portion sizes and quality, feeling that they were not getting good value.
DG
Devin Gaynor
Nov 15, 2025
1.0
There’s cutting costs, and then there’s this place. New ownership has taken this location down to the worst in the city.
Watery ice cream, stingy toppings - they don’t even fill up the cups all the way for blizzards any more. Don’t bother paying for a royal blizzard or you just get a regular for a higher price.
My fiance and I have tried coming here a few times, and I don’t write many reviews, but every time we come here is an absolute disappointment. Please drive to another location and save yourself the trouble.
MS
Matt & Val Smith
Nov 12, 2025
1.0
This is so upsetting. We usually go to another DQ but decided to try this one out, we ordered two blizzards and they were the worst blizzards ever. barely any toppings and the toppings that were there weren’t mixed. i had chunks of toppings instead of pieces. The blizzards were so watery there’s no way they could’ve flipped them over. I am so disappointed and will not be coming again. I should’ve read the reviews before making the drive.
AK
Abigail Kiddle
Nov 2, 2025
1.0
Awful service. We went in yesterday to use one of the online offers and since their system wasnt working they were ZERO HELP. it took 40 min for them to even call their manager to find a solution with me asking them to. They also didnt know how to use the computer well which means little experience.
JM
James Michaels
Oct 19, 2025
1.0
The staff here are absolutely brutal. They arent even familiar with the items that are on their own menu. They screwed up my order and then after rectifying it, apparently the difference was $1.05. So after spending over $50 on a cake and other food and having the wait for them to fix their own screw up they make me pull out my card to pay $1.05. What a joke. The incompetence here is mind blowing. I won’t be back.
DB
Danica Rae Bautista
Oct 15, 2025
1.0
Cheap location, this is their large sundae I've never seen anything looks like this
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill at 8 Nolan Hill Blvd NW?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 11:00 PM.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes from DQCakes.com.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and offers amenities like booster seats, high chairs, and wheelchair accessibility.
Does Dairy Queen Grill & Chill provide outdoor seating and wifi?
Yes, it has outdoor seating available and offers free WiFi for customers.
Can I order food online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website and download their app for exclusive deals and mobile ordering rewards.
Where is Dairy Queen Grill & Chill located exactly?
It is located at 8 Nolan Hill Blvd NW, Unit 922, Calgary, AB, T3R 0X2, Canada.
What are some nearby dining options to Dairy Queen Grill & Chill?
Nearby restaurants include State & Main, Li-Ao Sushi, bbq Chicken (a Korean restaurant), Papa Johns Pizza, and Pho Sate (Vietnamese restaurant).
Are there any nearby health and medical services close to Dairy Queen Grill & Chill?
Yes, Total Health Solutions Nolan Medical, Nolan Hill Veterinary Hospital, Tamas EyeCare, Nolan Hill Dental, and Vantage Integrative Health + Wellness are nearby.
What financial and banking services are available near Dairy Queen Grill & Chill?
Nearby banking services include BMO Bank of Montreal, RBC Royal Bank ATM, and BMO Financial Group for financial advising and mortgage services.
Are there nearby shopping and everyday service locations around Dairy Queen Grill & Chill?
Yes, Nolan Hill Shopping Centre, Sobeys Liquor Nolan Hill, Sobeys grocery store/liquor store, Tower Cleaners laundromat, and Nolan Hill Barber Shop are all nearby.