Dairy Queen Grill & Chill

3.6
461 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
8 Nolan Hill Blvd NW, Calgary, AB
T3R 0X2, Canada

Hours

Reviews

3.6
461 reviews
5 stars
182
4 stars
109
3 stars
50
2 stars
24
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, many reported rude and unhelpful service.

Food Quality

Numerous reviews highlighted poor food quality, including watery ice cream, stingy portions, and stale items.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and a generally unclean environment.

Order Accuracy

Many customers experienced issues with incorrect orders and poor handling of mobile orders.

Value for Money

Customers expressed dissatisfaction with portion sizes and perceived value, citing high prices for small servings.
  • NP
    Nirali Patel
    6 days ago
    1.0
    Very bad experience I got a small shake and a large fries, as you can see in the picture i posted how the whip topping quantity looks, it was way less then this i had to ask them to put properly again and thats what they gave me and when i asked third time nicely they said we don’t give more than this. Plus the fries smelled bad and tasted very different as if the cold fries were fried again and served. This is not the first time i had DQ, this location very bad.
  • JC
    J Cabrera
    Jan 4, 2026
    4.0
    Great treats for the kids and wife. It could use a little cleaning.
  • MM
    Mandeep Kaur Mavi
    Dec 16, 2025
    5.0
    I visited last day at this DQ. The customer service was amazing. Staff was friendly. There was good thing that I got my order within 5 minutes. I really appreciated them.
  • MD
    Mike D
    Dec 15, 2025
    1.0
    If you’re in the area for terrible service and unsanitary food this is the place for you! The servings are no where near where they should be, the mop or wash cloth they use must be old because the tables had a weird small to them, the floors sticky and the employees are cold and have no personality. I get it , you’re selling ice cream but a smile or just a friendly greeting goes a long way. The person putting the ice cream together had no idea what they were making. Terrible customer experience, go to another location. I won’t be returning here , guess the other reviews were accurate.
  • DG
    Devin Gaynor
    Nov 15, 2025
    1.0
    There’s cutting costs, and then there’s this place. New ownership has taken this location down to the worst in the city. Watery ice cream, stingy toppings - they don’t even fill up the cups all the way for blizzards any more. Don’t bother paying for a royal blizzard or you just get a regular for a higher price. My fiance and I have tried coming here a few times, and I don’t write many reviews, but every time we come here is an absolute disappointment. Please drive to another location and save yourself the trouble.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill at 8 Nolan Hill Blvd NW?

Dairy Queen Grill & Chill is open daily from 11:00 AM to 11:00 PM.

What type of food and treats does Dairy Queen Grill & Chill specialize in?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes from DQCakes.com.