Staff friendliness is frequently praised, but there are numerous complaints about slow service and order inaccuracies.
Cleanliness
Multiple reviews highlight issues with cleanliness, including dirty tables and unsanitary bathrooms.
Food Quality
While ice cream and some menu items receive positive feedback, there are significant concerns about food freshness and portion sizes.
Atmosphere
The dining area is described as dated and in need of renovation, with some customers noting a pleasant atmosphere while others report it feeling run down.
Value for Money
Customers express dissatisfaction with pricing relative to portion sizes and quality, with some feeling that the value has declined.
TH
Tessa Hromyk
Nov 13, 2025
1.0
Third time going through the drive thru where our order has been wrong. Today was chicken fingers, ordered and paid for 6 pc and only got 4 pc with a pitiful amount of fries that were cold. Requested dips were also missed. By the time we realized we were home. Overall; frustrating. Not ordering food from here again.
AJ
a Great____Jay Nunya (Big Jay)
Nov 12, 2025
5.0
Quiet, friendly staff. Their food is average but it is better than most DQ restaurants I’ve eaten at before.
MA
Matthew Armstrong
Oct 30, 2025
4.0
The staff did a great job but it was very crowded and busy, but they had the number six, and the number seven as candles for a birthday cake!
67!!!
ST
stayingalive4life Hill.R (TreeOfLifeMonkies)
Aug 11, 2025
5.0
This location is pretty quiet every time I been there, but overall the best.
They always serve things as asked, kind all the time, atmosphere is clean.
Great job people
EN
Elyse N
Jul 25, 2025
1.0
Their menu prices don’t match what they charge upon billing at the til. Also this location is run down.
Where is Dairy Queen Grill & Chill located in Calgary?
It is located at 8423 Elbow Dr SW, Calgary, AB, T2V 1K8, Canada.
What are the opening hours for Dairy Queen Grill & Chill throughout the week?
The restaurant is open daily from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru service available for customer convenience.
Are there facilities for families and children at Dairy Queen Grill & Chill?
Yes, the location is family-friendly, welcomes children, and provides high chairs to accommodate young guests.
Does Dairy Queen Grill & Chill provide free Wi-Fi and seating?
Yes, free Wi-Fi and on-site seating are available for customers.
What special promotions can I access from Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
What are the holiday hours for Dairy Queen Grill & Chill, especially on Christmas and New Year's?
On December 24 and December 31, it is open from 10:30 AM to 6:00 PM. The location is closed on December 25, 26, and January 1.
What nearby places can I visit before or after stopping by Dairy Queen Grill & Chill?
Nearby places include John Wong's Chinese Restaurant for Asian cuisine, Heritage Wines and Spirits for liquor shopping, and Marlin Travel if you need travel services.
Is there a dental care facility near Dairy Queen Grill & Chill in Calgary?
Yes, both Dental Implants Calgary and Haysboro Dental Care are nearby if you need dental services.
Can I find other fast food options near Dairy Queen Grill & Chill?
Yes, nearby fast food options include MrBeast Burger, Subway, and Western Pizza Express for a variety of quick meals.