Customers frequently praised the friendly and efficient service, with many noting exceptional experiences and helpful staff.
Cleanliness
While many reviews highlighted a clean and well-maintained environment, some customers reported issues with the cleanliness of the bathrooms.
Food Quality
Feedback on food quality was mixed; some customers enjoyed the ice cream and burgers, while others complained about stale or poorly prepared items.
Inconsistency
Several reviews pointed out inconsistencies in food preparation, particularly with blizzards and chicken strips, leading to dissatisfaction.
Customer Experience
There were notable complaints about rude staff and poor customer service experiences, contrasting with many positive reviews.
EE
Emma
3 days ago
1.0
It took ridiculously long to receive my order, I had to wait about 40 minutes. It was not even busy. I’m assuming this was because they were closing in an hour but it does not make it right.
AS
A Smith
Dec 12, 2025
5.0
Typical DQ. Service was quick and courteous.
Nice ambiance inside specially in glass roofed section. The place was very sanitary and the staff were great, very easy to talk with. ⭐️⭐️⭐️⭐️⭐️
BR
brian roberts
Dec 5, 2025
1.0
Walk into the bathroom. It was disgusting. And the smell. Was overwhelmed. So what do you think the kitchen look like it
BL
Bobbi Leader
Nov 12, 2025
4.0
Very quiet great ice cream
AG
Alexa M. Di Giacomo
Nov 9, 2025
5.0
Galani did an outstanding job on my cake. I didn't expect it to be even half as nice as he made it. Completely blew me out of the park. 10/10!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of cuisine and menu items does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, and other fast-food items like fries and ice cream cakes.
Where is Dairy Queen Grill & Chill in Calgary located?
It's located at 4105 Bow Trail SW, Calgary, AB, postal code T3C 2E9, Canada.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, they have a drive-thru available for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has high chairs, wheelchair accessibility, and offers outdoor seating.
Does Dairy Queen Grill & Chill provide Wi-Fi and restroom facilities?
Yes, they offer free Wi-Fi and have restrooms available for customers.
How can I place an order online for Dairy Queen Grill & Chill?
You can place an online order for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/27046/.
Are there any nearby places where I can explore art or enjoy a drink before or after visiting Dairy Queen?
Yes, nearby you can visit Baba's Art Haus, an art gallery and arts and crafts venue, or The Trell Motel - RIP, which serves as a bar and brewery.
What other dining options are available near Dairy Queen Grill & Chill?
Nearby dining options include Green Chili Cuisine of India Bow Trail, Indique, Om Cuisine of India, and Toi Shan Restaurant, offering Indian and Asian cuisines.
Are there any convenient services close to Dairy Queen like banks or gas stations?
Yes, close by are Tempo Gas Bar for fueling needs and an RBC Royal Bank ATM for banking services.