Mixed reviews on food quality; some customers praised the burgers and ice cream, while others reported issues with stale food and portion sizes.
Customer Service
Customer service experiences varied widely; many praised the friendly and helpful staff, while others reported rude service and poor handling of complaints.
Cleanliness
The restaurant is generally noted for being clean, but some customers mentioned issues with the cleanliness of the bathrooms and dining areas.
Drive-Thru Experience
The drive-thru service received mixed feedback; while some found it efficient, others criticized its narrowness and the difficulty of navigating it.
Order Accuracy
There were several complaints about incorrect orders and inconsistencies in food preparation, particularly with blizzards and custom cakes.
BL
Bobbi Leader
Nov 12, 2025
4.0
Very quiet great ice cream
AG
Alexa M. Di Giacomo
Nov 9, 2025
5.0
Galani did an outstanding job on my cake. I didn't expect it to be even half as nice as he made it. Completely blew me out of the park. 10/10!!!
KE
Kaylen Easthope
Oct 15, 2025
1.0
Horrible absolutely horrible the veggies are so rotten and the food was so old and stale, if I ate this I would get sick
BB
Burnuts
Oct 4, 2025
5.0
Went thru the drive thru from a chocolate cone dipped in chocolate! Staff were very friendly and quick on service, drive thru wasn’t busy went I went. Got lucky
SS
Shawna S
Sep 26, 2025
5.0
They absolutely nailed the ice cream cake design i wanted amazing customer service thank you so much 😊😊😊
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of cuisine and menu items does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, and other fast-food items like fries and ice cream cakes.
Where is Dairy Queen Grill & Chill in Calgary located?
It's located at 4105 Bow Trail SW, Calgary, AB, postal code T3C 2E9, Canada.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, they have a drive-thru available for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has high chairs, wheelchair accessibility, and offers outdoor seating.
Does Dairy Queen Grill & Chill provide Wi-Fi and restroom facilities?
Yes, they offer free Wi-Fi and have restrooms available for customers.
How can I place an order online for Dairy Queen Grill & Chill?
You can place an online order for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/27046/.
Are there any nearby places where I can explore art or enjoy a drink before or after visiting Dairy Queen?
Yes, nearby you can visit Baba's Art Haus, an art gallery and arts and crafts venue, or The Trell Motel - RIP, which serves as a bar and brewery.
What other dining options are available near Dairy Queen Grill & Chill?
Nearby dining options include Green Chili Cuisine of India Bow Trail, Indique, Om Cuisine of India, and Toi Shan Restaurant, offering Indian and Asian cuisines.
Are there any convenient services close to Dairy Queen like banks or gas stations?
Yes, close by are Tempo Gas Bar for fueling needs and an RBC Royal Bank ATM for banking services.