Dairy Queen Grill & Chill

3.8
503 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
#143 1829 Ranchlands Blvd NW, Calgary, AB
T3G 2A7, Canada

Hours

Reviews

3.8
503 reviews
5 stars
199
4 stars
149
3 stars
61
2 stars
29
1 star
65

What are people saying?

AI-generated from recent customer reviews

Quality Issues

Many customers reported receiving Blizzards and other items with insufficient toppings or incorrect ingredients, leading to disappointment.

Service Problems

Numerous reviews highlighted slow service, rude staff, and poor customer service experiences, contributing to an overall negative impression.

Pricing Concerns

Customers frequently mentioned that prices are high relative to portion sizes and quality, with some feeling that they are not getting value for their money.

Cleanliness and Hygiene

Several reviews raised concerns about cleanliness and hygiene practices in the establishment, including unsanitary food handling.

Mixed Food Quality

While some customers enjoyed specific items like burgers and ice cream, others found the food quality inconsistent, with complaints about undercooked items and poor preparation.
  • CA
    Christina Arthur-Dick
    Nov 5, 2025
    1.0
    Visited this DQ location tonight to pick up 2 burgers, onion rings and a slushy. They seemed busy with 3 staff out front and door dash doing pick ups but no one was in lin. I waited a few minutes till someone came to take my order. They then lost my order(how does that happen on the screens nowadays?) and after speaking to them they told the kitchen to make it fast and offered to replace my drink since it was half melted. It was 20 minutes from ordering till i got my order. I probably won't go to this DQ again.
  • DP
    David Plimmer
    Sep 24, 2025
    1.0
    So 5-7 years ago, I stopped ordering my favorite Blizzard (Skor with extra Skor) because some girl working at the Stadium location, gave my a Blizzard with nary a speck of Skor in it, then had the gawl to say it was a Skor Blizzard WITH extra Skor. Fast forward to September 23, 2025. I wanted to try again so I went to the Ranchlands Dairy Queen and of course ordered my Skor Blizzard with extra Skor. It was an exact replay of 5-7 years ago. As I'm walking to my vehicle, I'm spooning my way through the ice cream looking for even a fleck of Skor. So of course, I turn around and go back to show them. "OH there's a piece" said one employee, obviously excited to be the first one to spot a piece of Skor. The one gal I was speaking to, claimed there were 6 scoops of Skor put into this Blizzard. I really wish I had emptied it out onto the counter, spread out the ice cream and picked out the Skor pieces to show them how little Skor was actually in this thing. So the last time this happened, I took a 5 to 7 year hiatus from Blizzards...but I think now I'm done forever. Also way too expensive for what you get. Go to Sobeys and buy a tub of Rolo or Oreo Ice Cream for $8 - $9 and have 3 times as much.
  • TT
    Tim Tim
    Sep 18, 2025
    2.0
    Waited 25 minutes for two combo meals fries and 2 hamburgers sat under a heat lamp for 20 mins the chicken burger and chicken strips were hot but that was it waste of time and money save yourself the headache go anywere else
  • MZ
    Michele Zielinski
    Sep 8, 2025
    3.0
    The original owner of this QQ (no longer owns it) now owns Inglewood Drive-in. If you want THE BEST dipped cone go to Inglewood. This location delivers the usual fare of DQ including burgers, chicken strips onion rings, frozen cakes etc. It’s good, but keeps getting more and more expensive..
  • MF
    Mandy Ford
    Sep 6, 2025
    1.0
    Waiting over 25 mins for ice cream. They don’t even follow the order which people came. Worse DQ

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.

Where is Dairy Queen Grill & Chill located?

It is located at #143 1829 Ranchlands Blvd NW, Calgary, AB, T3G 2A7, Canada.