Dairy Queen Grill & Chill

3.9
512 reviews
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Business Details

1403 - 8th Street S.W, Calgary, AB
T2R 1B8, Canada
(403) 229-2909
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1403 - 8th Street S.W, Calgary, AB
T2R 1B8, Canada

Hours

Reviews

3.9
512 reviews
5 stars
241
4 stars
122
3 stars
64
2 stars
26
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to negative experiences.

Food Quality

Customers expressed disappointment with food quality, including issues with over-salted items, microwaved burgers, and inconsistent portion sizes.

Cleanliness

Some reviews praised the cleanliness of the location, while others noted issues with unsanitary conditions.

Staff Friendliness

While some customers reported friendly and helpful staff, many others experienced dismissive or rude service.

Order Accuracy

Several customers reported problems with incorrect orders and missing items, leading to frustration.
  • AL
    Airline Lush
    Dec 16, 2025
    2.0
    Fries are good. Really good. I tried the mushroom burger and it was drowned in very salty gravy. Gross. I returned it for a double cheeseburger. It came to me as a microwaved burger. Never coming back.
  • RS
    Robert Svein Sjoen
    Dec 8, 2025
    4.0
    It's a typical DQ. I was full after but not sure I should have are that much fried food
  • LV
    Lydia vanderlaan
    Nov 1, 2025
    1.0
    I had placed an order on Uber Eats, food was delivered to this restaurant. Tried putting in a complaint with Uber and they didn't help me so I contacted the store. The "store manager" has atrocious customer service arguing with me over the phone saying they've never had a complaint about their chicken stripe and fries. The fries and chicken were so hard they weren't edible! Threw out $30 worth of food and wasted time arguing with a manager who wouldn't let me get a single word in acting as if they've never received a complaint. I have worked at dairy queen as a supervisor. I know the difference between refried twice and fresh. He was arguing I was lying about the chicken being old and fries being hard. Why would I I just want to eat my food but cant because ill have to visit the dentist shortly after because ill end up breaking a tooth. I want the owner of this establishment to contact me. I am appalled at how your said manager was conducting his unprofessional help. This guy isn't suited as management qualities. I never got a refund and no food. I WILL NEVER, NEVER EAT HERE AGAIN. NEVER. Throwing out $30 of food and to be laughed and belittled by youe supposed manager. What a joke
  • LL
    Lindsay
    Oct 25, 2025
    5.0
    Great Dairy Queen! Every time I order on Uber Eats and i call them to change my blizzards to lightly blended they’re always so friendly and kind. Great staff at this location. :)
  • ZZ
    ZC
    Oct 23, 2025
    1.0
    It’s been a long time the owner of this place is rude to customers. Somebody buy it
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes and malts, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Calgary?

The Dairy Queen Grill & Chill location at 1403 - 8th Street S.W in Calgary is open daily from 11:00 AM to 10:00 PM.