Dairy Queen Grill & Chill

3.7
428 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
610 - 5149 Country Hills Blvd NW, Calgary, AB
T3A 5K8, Canada

Hours

Reviews

3.7
428 reviews
5 stars
173
4 stars
112
3 stars
49
2 stars
26
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including stale items and improperly cooked meals.

Customer Service

Service quality varied significantly, with some customers praising friendly staff while others experienced rudeness and poor order accuracy.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the dining area and overall restaurant hygiene.

Drive-Thru Experience

The drive-thru service received mixed feedback, with some praising efficiency while others noted long wait times and order inaccuracies.

Pricing Concerns

Several customers felt that the prices were too high for the quality of food received.
  • AG
    A G
    Jan 2, 2026
    1.0
    We spent over 40 dollars here last night. Decided to finally leave a review. Every time we come here, the food from this location is either stale or cheap on ingredients like their ice cream products and/or the poutine. Pretty disappointed in management.
  • ER
    Elaine Roy
    Nov 28, 2025
    1.0
    Went through drive thru ordered chicken strips, got home and was eating the chicken to find that is was not fully cooked, phoned and reported right away, requested a manager call the next day and it had been 10 days, no one had bothered to follow up, not impressed at all. Would give zero star if I could ( waited to post this review giving them time to reach out) Inspection by Alberta Health should happen
  • CM
    Courtney Mainprize
    Nov 27, 2025
    4.0
    It’s Dairy Queen… not sure what people are expecting. The drive through is easy, employees speak English with no trying to wade through a heavy accent. Drive through food is hot and fresh. Super polite when you get to the window.
  • JD
    Jesse Decoteau
    Nov 18, 2025
    4.0
    Good costumer service. Im a regular there and all the workers are nice. And its fast like how fast food should be
  • JR
    Jen R
    Nov 11, 2025
    4.0
    I like the meal deals. Much faster to go through the drive through. At the counter they give the ice cream first, and it's partly melted by the time the rest of the food comes. Otherwise, pretty good at a reasonable price.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.

What are the opening hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM, with extended hours until 10:30 PM on Fridays and Saturdays.