Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, such as stale items, incorrect preparation, and missing ingredients.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, which detracted from their overall experience.
Staff Attitude
While some staff were praised for being friendly, many reviews mentioned a lack of professionalism and attentiveness among younger employees.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing instances of perceived overcharging and poor value for money.
LM
Luis Marin
5 days ago
1.0
Bad service
CS
Chad Sidorak
Jan 3, 2026
2.0
Got a $9 Blizzard and it wasn’t even mixed up. Mint juice just streen about on topof everything, super weat
OO
Olya
Dec 26, 2025
5.0
friendly staff and good ice cream❤️❤️
RM
Renan MP
Dec 26, 2025
1.0
When you arrive here the first thing you smell it's not the sandwich, is the bathroom.
And the kitchen guy don't use gloves.😨
RB
Ruthie Burke
Nov 18, 2025
2.0
Got a Oreo blizzard when I got it it was almost already melted couldn’t open it at all had to wait till I got home. Put my ice cream soup in a bowl and tried still pretty excited none the less only to be attacked by the flavour of pumpkin spice a flavour I have mild reactions too but it’s DQ and it’s mid November egg nog is on the menus I thought I was safe! My allergies are so mild that’s basically moot but regardless I still really don’t like the flavour so I called the store to let them know hey this happened I have a 7 dollar dessert I can’t eat and even if I could eat I still wouldn’t as it tastes like pumpkin spice. The worker on the phone decided to berate me and go on the lecture about how the toppings are next to each other and if I said I had allergies they would’ve taken the time to make sure there wasn’t any pumpkin spice in it…. Ummm yeah okay but allergies aside I expect care to be taken anyways as if I order something I expect to get what I ordered I mean allergies or not I would’ve been pissed off about the flavour. Anyways now I’m out my ice cream and money and good mood. Photo is only 3 minutes after ordering in the drive thru that I was the only car in.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:30 PM Monday to Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Is there seating available at Dairy Queen Grill & Chill?
Yes, there is both indoor and outdoor seating available, including high chairs for children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, is wheelchair accessible, and has restrooms available.
How can I place an order online at Dairy Queen Grill & Chill?
You can place an order online via their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27249/
Where is Dairy Queen Grill & Chill located?
It is located at 215 Shawville Blvd SE, Calgary, AB, T2Y 3H9, in the Shaughnessy area.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby restaurants include Five Guys, Burger King Canada, Boston Pizza Shawnessy, McDonald's Canada, Tim Hortons, Pizza 73, IHOP Restaurant, and Blowers & Grafton.
Are there nearby facilities for banking and financial services near Dairy Queen Grill & Chill?
Yes, BMO Financial Planner - Emerson Da Silva Toledo, BMO Bank of Montreal, Scotiabank ATM, and The Co-operators corporate office are nearby.
What convenience stores or gas stations are near Dairy Queen Grill & Chill?
Nearby convenience stores and gas stations include Esso Canada, 7-Eleven Canada, and Co-op which also offers car wash and automotive services.