Dairy Queen Grill & Chill

3.4
757 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
215 Shawville Blvd SE, Calgary, AB
T2Y 3H9, Canada

Hours

Reviews

3.4
757 reviews
5 stars
259
4 stars
189
3 stars
77
2 stars
52
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as stale items, incorrect preparation, and missing ingredients.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, which detracted from their overall experience.

Staff Attitude

While some staff were praised for being friendly, many reviews mentioned a lack of professionalism and attentiveness among younger employees.

Pricing Concerns

Customers expressed dissatisfaction with pricing, citing instances of perceived overcharging and poor value for money.
  • LM
    Luis Marin
    5 days ago
    1.0
    Bad service
  • CS
    Chad Sidorak
    Jan 3, 2026
    2.0
    Got a $9 Blizzard and it wasn’t even mixed up. Mint juice just streen about on topof everything, super weat
  • OO
    Olya
    Dec 26, 2025
    5.0
    friendly staff and good ice cream❤️❤️
  • RM
    Renan MP
    Dec 26, 2025
    1.0
    When you arrive here the first thing you smell it's not the sandwich, is the bathroom. And the kitchen guy don't use gloves.😨
  • RB
    Ruthie Burke
    Nov 18, 2025
    2.0
    Got a Oreo blizzard when I got it it was almost already melted couldn’t open it at all had to wait till I got home. Put my ice cream soup in a bowl and tried still pretty excited none the less only to be attacked by the flavour of pumpkin spice a flavour I have mild reactions too but it’s DQ and it’s mid November egg nog is on the menus I thought I was safe! My allergies are so mild that’s basically moot but regardless I still really don’t like the flavour so I called the store to let them know hey this happened I have a 7 dollar dessert I can’t eat and even if I could eat I still wouldn’t as it tastes like pumpkin spice. The worker on the phone decided to berate me and go on the lecture about how the toppings are next to each other and if I said I had allergies they would’ve taken the time to make sure there wasn’t any pumpkin spice in it…. Ummm yeah okay but allergies aside I expect care to be taken anyways as if I order something I expect to get what I ordered I mean allergies or not I would’ve been pissed off about the flavour. Anyways now I’m out my ice cream and money and good mood. Photo is only 3 minutes after ordering in the drive thru that I was the only car in.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:00 AM to 10:30 PM Monday to Thursday and Sunday, and until 11:00 PM on Friday and Saturday.