Dairy Queen Grill & Chill

3.4
751 reviews
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Business Details

215 Shawville Blvd SE, Calgary, AB
T2Y 3H9, Canada
(403) 254-4141
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
215 Shawville Blvd SE, Calgary, AB
T2Y 3H9, Canada

Hours

Reviews

3.4
751 reviews
5 stars
258
4 stars
189
3 stars
77
2 stars
51
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Customers frequently reported issues with food freshness and preparation, including stale items and incorrect ingredients.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling it was too high for the quality received.

Cleanliness Issues

Multiple reviews noted cleanliness problems, particularly in the bathrooms and overall restaurant environment.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like cakes and ice cream.
  • GG
    Gary
    2 days ago
    1.0
    This location sucks. They always get the Blizzard orders wrong and don't listen to instructions. They've screwed up our order too many times. Will not be returning.
  • RB
    Ruthie Burke
    6 days ago
    2.0
    Got a Oreo blizzard when I got it it was almost already melted couldn’t open it at all had to wait till I got home. Put my ice cream soup in a bowl and tried still pretty excited none the less only to be attacked by the flavour of pumpkin spice a flavour I have mild reactions too but it’s DQ and it’s mid November egg nog is on the menus I thought I was safe! My allergies are so mild that’s basically moot but regardless I still really don’t like the flavour so I called the store to let them know hey this happened I have a 7 dollar dessert I can’t eat and even if I could eat I still wouldn’t as it tastes like pumpkin spice. The worker on the phone decided to berate me and go on the lecture about how the toppings are next to each other and if I said I had allergies they would’ve taken the time to make sure there wasn’t any pumpkin spice in it…. Ummm yeah okay but allergies aside I expect care to be taken anyways as if I order something I expect to get what I ordered I mean allergies or not I would’ve been pissed off about the flavour. Anyways now I’m out my ice cream and money and good mood. Photo is only 3 minutes after ordering in the drive thru that I was the only car in.
  • DP
    Deep Patel
    Nov 16, 2025
    1.0
    resist people working there , not making ice cream i used to be DQ customer from very long but this is really bad service never recommend this place.
  • MP
    Maria Pendle
    Nov 12, 2025
    5.0
    Went to the drive-thru tonight. Leanne was exceptional! What a lovely young lady and great service. Thank you for everything. Highly recommend. ♥️
  • NF
    nick f
    Nov 1, 2025
    1.0
    If you are looking for fast food this isnt the place for you. Always a 20minute wait for the food
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:00 AM to 10:30 PM Monday to Thursday and Sunday, and until 11:00 PM on Friday and Saturday.