Customers consistently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold or improperly cooked items, and inconsistent portion sizes.
Cleanliness
Numerous complaints were made about the cleanliness of the restaurant, including dirty bathrooms and unsanitary conditions.
Staffing Issues
Frequent mentions of being understaffed, leading to slow service and disorganization.
Customer Experience
Overall, customers expressed dissatisfaction with their experiences, often stating they would not return to this location.
GG
George Gracio
Nov 2, 2025
1.0
Hair in my cheeseburger! Gross!
LT
Leahmoore Tataw
Oct 4, 2025
4.0
it was pretty good, but you could definitely tell something was burning in the back, there was a huge cloud of smoke
EC
Emily Campbell
Sep 28, 2025
1.0
Horrible service made me wait in the drive thru
HD
H D
Sep 24, 2025
1.0
There was a hair in the icecream. I had points they would not redeem them and they’re rude every time I come in.
DE
Dean Estrella
Aug 10, 2025
2.0
The ice cream is so airy, it has the consistency of whipped cream. Not satisfying. The photo is after it had been sitting in the freezer for 30 minutes, and it looks like melted ice cream, but that’s actually not the case.
Does Dairy Queen Grill & Chill offer seating and drive-thru services?
Yes, the location offers seating as well as a drive-thru service for customer convenience.
Is the Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, this Dairy Queen welcomes families and is good for kids, providing a family-friendly environment.
Does Dairy Queen Grill & Chill support mobile ordering and rewards?
Yes, customers can use mobile ordering and rewards through their app for exclusive deals.
Where can I order food online for pickup at Dairy Queen Grill & Chill?
You can place your pickup order online at https://www.dairyqueen.com/en-ca/order/pickup/n/27213/
Which nearby banks can I visit before or after my Dairy Queen Grill & Chill visit?
Nearby banks include TD Bank, TD Canada Trust Branch and ATM, and RBC Royal Bank, providing convenient options for your banking needs.
Are there other food options close to Dairy Queen Grill & Chill at Deer Ridge Dr SE?
Yes, nearby food options include Pang Pang Chinese Restaurant, Subway sandwich shop, Pizza Hut, Prairie Donair, Cornerstone Music Cafe, Big T's BBQ and Smokehouse, Flora Euro Kitchen, BarBurrito Canada, Opa! Souvlaki of Greece, and Edo Japan.
What nearby services can customers combine with their Dairy Queen visit?
Customers can also access services like Adorn Hair Salon Inc, Sunshine Dog Grooming Inc., Ms Nails Calgary, Fabutan / Hush Lash Studio, Phamtastic Esthetics Nails & Spa, Anytime Fitness gym, and the Holistic Institute of Health & Fertility nearby.