Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, cold items, and unsatisfactory portion sizes.
Pricing Concerns
Numerous customers expressed dissatisfaction with higher prices compared to other locations, feeling that the value did not match the cost.
Positive Staff Experiences
Some customers praised individual staff members for their friendly and helpful service, contrasting with the overall negative feedback.
Hygiene Issues
Several reviews mentioned concerns about cleanliness and hygiene, both in food preparation and staff appearance.
EE
Emmi
6 days ago
1.0
called regarding a doordash order and was met with first a woman who lied to me 3 times regarding my order, after i realized she lied i called back to ask again. was met with a man who said he would add what i had asked for in the original call, then he procedded to blame me for his restaurant having limits on doordash, and then lie and stated he never said he would fix the order. the woman ran up and hung up on me. wouldnt answer any of my further calls for a manager. i was nice the entire time to these two.
OL
olivia lexi
Nov 11, 2025
1.0
This was by far the worst Dairy Queen I’ve ever been to. The staff barely speak English, and it feels like they either don’t understand or don’t even try to listen when you’re ordering. I had to repeat myself multiple times, and even then, my order came out completely wrong.
When I finally got my Blizzard, it was half empty with barely any toppings mixed in definitely not worth the price. The quality and service at this location are terrible. I won’t be coming back, and I don’t recommend this location to anyone.
DS
Devon Steiert
Nov 4, 2025
1.0
Over-priced slop, never coming back.
RY
Rave Review YYC
Oct 17, 2025
2.0
Not exactly sure how this place has gone so downhill. This was the place to grab DQ ice cream cakes as a kid growing up, so it used to be better back in the day. But I bought a special edition Superman blizzard that was not made properly and it melted immediately into a puddle and made a mess everywhere in my car. Would avoid this location and do not recommend it.
Transparency: 1/5
Accountability: 2/5
Authenticity: 2/5
Got a YYC so rad rave review you want us to check out? Be sure to DM us with the details! :)
JA
Jeannette Angus
Sep 27, 2025
1.0
Came in for a blizzard even asked for extra cookie bits . They handed a shake and wouldn’t rectify the situation
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in McKnight Village, Calgary?
Dairy Queen Grill & Chill is open Monday to Wednesday and Sunday from 10:30 AM to 1:00 AM, and Thursday to Saturday from 10:30 AM to 5:00 AM.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes via DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location provides drive-thru service and has both indoor seating and outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, this Dairy Queen is family-friendly, welcomes children, and has high chairs available for young kids.
Does Dairy Queen Grill & Chill provide free WiFi and have restrooms for customers?
Yes, customers can enjoy free WiFi, and the location has restroom facilities available.
Can I place mobile orders or use mobile deals at Dairy Queen Grill & Chill?
Yes, the location supports mobile ordering and offers mobile deals through their app, which can be downloaded for exclusive offers.
What is the contact information for Dairy Queen Grill & Chill in McKnight Village?
You can reach Dairy Queen Grill & Chill at +1 403-293-5554 or visit their website at https://www.dairyqueen.ca/.
Are there other ice cream or fast food options nearby Dairy Queen Grill & Chill?
Yes, nearby you can find another Dairy Queen called DQ - McKnight and other fast food restaurants such as Mary Brown's Chicken and Edo Japan.
What nearby shopping and service options are available around Dairy Queen Grill & Chill?
Nearby options include McKnight Village Shopping Centre, Shoppers Drug Mart, Beauty Boutique by Shoppers Drug Mart, and M&M Food Market for retail and pharmacy needs.
Which nearby restaurants could I visit before or after Dairy Queen Grill & Chill?
You might consider dining at Swiss Chalet Rotisserie & Grill, Boston Pizza, Eggs & More, or Subway, all of which are close to Dairy Queen Grill & Chill.