Dairy Queen Grill & Chill

3.7
572 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3709 - 26th Ave NE, Calgary, AB
T1Y 4S3, Canada

Hours

Reviews

3.7
572 reviews
5 stars
216
4 stars
163
3 stars
70
2 stars
33
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Food Quality

Mixed feedback on food quality; while some enjoyed the ice cream and cakes, others reported cold or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms.

Service Speed

Many reviews mentioned slow service, with long wait times for orders even when the restaurant was not busy.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary.
  • AA
    Amir Ali
    Jan 3, 2026
    1.0
    Today i called at 1750 for product information and the lady with indian accent rudly responded and hungup. Would not recommend such place where staff have no respect for customers.
  • CC
    Charles Nino Capellan
    Dec 19, 2025
    1.0
    Never buying anything again from this store.. me and my wife was just to order when i asked for the keys in the washroom, the indian lady told me i need to order first before she let me use the washroom.. i mean how stupid is that? I dont look homeless when i entered the store c'mon, really? You should do a background check on who you're hiring. .
  • JL
    Jay-Jay Linsañgan
    Dec 16, 2025
    5.0
    Had a chance to dine here. I could say that its okay for a family quick meal.
  • DP
    Deepak Pawar
    Dec 9, 2025
    5.0
    The service is top notch taste is so good I have never tasted pizza like this before in my life the girl "amanpreet kaur" whose working in was so nice so sweet so hygiene
  • WH
    Windson Ma (Honesticedragon69)
    Nov 28, 2025
    5.0
    The Pros= Been Coming hare for years to get my Birthday Ice Cream Cake for Years. And we have to say we were never disappointed as we found that the inside is always Clean and Kept. And I don’t know it’s the timings but it’s always quite in there, as there always no costumers but I guess in a way it’s a Bad Thing Business Wise. But as for Customer Wise it’s kind of nice after a Very Long Day of Birthday Shopping for myself. But Regardless we’ve always Felt that the Costumer Service had always exceeded our Personal Expectations. As they’ve always Remember to ask us if we wanted anything written on the cake. And even today when they had to Unlock the Freezer and grabbed the cake that we wanted. And speaking of we were never disappointed with the selections they have. And we’re never disappointed by the taste either, and not just that but also the Ice Cream Always lasts us until early January. One of the best part we felt like we got a Discount on the Ice Cream Cake that we choose as it was suppressed to be $68 but we got it for $39. And as for the other food they have everything was pretty good, especially their Banana Split Ice Cream. And That Should Do It For The Pros. The Cons= Unfortunately this year they never mailed out Coupons like other years. And I feel that they could have done a tiny better job at Clearing the Curb. And I really not sure how I feel about them Locking Up the Freezers. And That Should Do It For The Cons. Final Thoughts= And Remember These Are Just My Own Personal Views And Thoughts. Yours Could Be Deferent And I’m Okay With That. And that should do it for now.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.

What are the opening hours of Dairy Queen Grill & Chill in Calgary?

The restaurant is open from 11:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 11:00 AM to midnight on Fridays and Saturdays.