Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Many reviews mentioned the restaurant's lack of cleanliness, with dirty tables and unsanitary conditions in the kitchen and bathrooms.
Service Speed
Customers frequently complained about slow service, even during times when the restaurant was not busy.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed the food, indicating that experiences can vary.
KC
Kyle Curran
Oct 26, 2025
5.0
This place is close to my house I come here when I want icecream.
VM
Vaneza Mana-ay
Oct 19, 2025
1.0
The service is very poor there is 4 people in the kitchen., one is in the counter taking orders the other 3 person are just talking
Very poor service
This is the only DQ i know that all the stuff are just talking.
OJ
Onyx Jorgensen
Oct 8, 2025
2.0
Very disappointed. My sundae was not real ice cream. It was some sort of marshmallow slop and I very upset by this, especially for the price. It may have been some sort of filling for a cake or blizzard but it was gross.
NN
Nathan
Sep 22, 2025
1.0
With only one customer in front of me, there was no greeting and no acknowledgement of my presence. The service was so slow, I left without ordering.
PK
peter kay
Sep 17, 2025
4.0
They have great ice cream cakes there also their blizzards are really good there to. They have a variety of flavors to choose from