Numerous customers reported issues with food quality, including cold items, incorrect orders, and insufficient toppings in blizzards.
Customer Service
Mixed reviews on customer service; while some staff were praised for friendliness, many customers experienced rudeness and poor service.
Cleanliness
Several reviews highlighted concerns about cleanliness, including dirty dining areas and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Staff Training
Many reviews indicated that staff appeared untrained or distracted, affecting service speed and order accuracy.
MW
mike wilson
Nov 16, 2025
1.0
The crew working tonight was awful. I didn’t get my cheeseburger. I asked for three regular chickens for a baskets and 2 of them were honey barbeque I asked for onion rings and I didn’t get it. I asked for sauce also didn’t get it. Maybe don’t hire teenage girls if they’re not gonna do their job
JS
Jana Smith
Nov 11, 2025
2.0
We frequent this DQ quite regularly, mostly for the ice cream treats. I always get a Skor blizzard, and it has always been very good... until today. The icecream was runny, and had i not found the odd piece of skor, I would have thought they forgot to put any in. A very disappointing experience.
BB
Barbara Brown
Nov 10, 2025
5.0
This Dairy Queen on 85th Street SW is our go to location. We don’t go often, but the food is always on point. The staff are consistently super friendly, which honestly surprises me in the best way every time. I am always impressed by how professional and kind they are.
The location is usually busy, and the team manages it really well. A great spot we’re always happy to return to.
KK
Karim khodr
Oct 26, 2025
1.0
was really looking I discovered mold growing on the surface shortly after opening it. The texture and color looked off you can clearly see fuzzy white and greenish patches forming on top. It had an unpleasant smell too, so I definitely didn’t risk tasting it.
This is unacceptable for a dairy-based product. It makes me question the freshness and quality control. I had to throw it out immediately, which is disappointing considering the price.
HH
hayley
Oct 19, 2025
1.0
How hard is it to remember to give a drink for a Doordash order?
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Calgary?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, Blizzard® treats, Grillburgers®, chicken strip baskets, shakes & malts, and DQ Cakes®.
Is the Dairy Queen Grill & Chill location family-friendly and accessible for children?
Yes, the restaurant welcomes families and children, and it has high chairs available.
Does this Dairy Queen location have restroom facilities and high chairs for kids?
Yes, this Dairy Queen has restrooms and high chairs available for customers.
Can I order Dairy Queen food online for pickup at this location?
Yes, you can place pickup orders online via their order URL.
Does Dairy Queen Grill & Chill have any mobile app or deals for customers?
Yes, they have a mobile app offering exclusive deals and mobile ordering with rewards.
Where is Dairy Queen Grill & Chill located in Calgary?
It is located at 115 722 85 Street SW, Calgary, AB T3H 4C7, Canada.
What nearby places can I visit around Dairy Queen Grill & Chill in Calgary?
Nearby places include Alive Danceworks dance school, Jerusalem Shawarma Middle Eastern restaurant, and Core Pharmacy & Travel Clinic.
Are there fitness or health facilities near Dairy Queen Grill & Chill?
Yes, nearby you can find F45 Training West District Calgary gym, Mana Health Calgary pharmacy, and Foundation of Health Clinic offering acupuncture and naturopathic services.
What other dining options are available near Dairy Queen Grill & Chill?
Nearby dining options include The Chopped Leaf (salad and health food), Masa Sushi Restaurant, Papa John's Pizza, and 722 World Bier Haus pub.