Dairy Queen Grill & Chill

Reviews

• AT

  Amy Tkachuk

  Feb 28, 2026
  1.0
  Custom ordered a double fudge cake for a party birthday. When I got it home it was just a solid block of “ice milk” with no fudge at all. I called the store and they asked me to email them and include pictures. I emailed twice only to be ignored with no response back. Disappointing to say the least.
• PF

  Peter Fulgenzi

  Jan 23, 2026
  5.0
  It is an ok ice cream stop.
• MM

  Mary-Jane

  Dec 20, 2025
  5.0
  Ordered a cake for my daughter's class and they accommodated our last minute order. Kids had a blast. Also very neat unlike some other DQ locations I've visited too
• AB

  Alyshia Berg

  Dec 15, 2025
  1.0
  VERY unimpressed with the customer service at this location! I ordered an ice cream cake with a custom image for my in-law’s 60th birthday four days before I needed it. Something went wrong with the original image upload so I called to get it sorted and ended up being on the phone with the manager three days in a row because “the right person wasn’t there to confirm the image upload,” or, “they were too busy to continue to help me.” I was told that the issue was finally resolved the third day I called to check up on things, only to get a call the next day (two hours before the scheduled pick up time) to be notified that they weren’t able to print the image on my cake after all. I feel like I was lead on for three days (apparently their image machine was broken all along but nobody actually told me that). I would have appreciated knowing that I wasn’t going to get my custom cake sooner than two hours before the birthday dinner so that I could have figured something else out. I will not be going back to this location.
• JK

  J K

  Dec 12, 2025
  5.0
  Twerkie is an amazing young Lady! She’s helpful, understanding & friendly. We ordered 2 Blizzards a few weeks ago, and they were not pleasant tasting. She invited us to return & she’d permit a taste test prior to creating the Blizzards herself. The Skor & Strawberry Cheesecake restored not only our faith in DQ, but also our taste buds, and loyalty. Ella was also present on the initial purchase date, and again today. Both were polite and cordial, true treasures for the DQ Team! Thanks very much ⭐️

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