Customer service is inconsistent, with reports of rude staff and long wait times, but some customers praised friendly and helpful employees.
Food Quality
Food quality varies significantly; while some customers enjoyed their meals, others reported issues with food preparation and portion sizes.
Cleanliness
The restaurant's cleanliness is a concern, with mentions of unsanitary conditions and poorly maintained facilities.
Value for Money
Customers noted that prices can be high for the quality of food received, with some feeling that portion sizes do not justify the cost.
Atmosphere
The restaurant's atmosphere is described as dated and sometimes chaotic, impacting the overall dining experience.
HL
Habin Lee
6 days ago
5.0
Never had an issue with this location. I and my bf come here pretty often and they are always nice and attentive. Some of the staff have extremely great vibe and we love to talk to them(sorry that I aint remember their names).
TV
terry vulcano
Oct 29, 2025
3.0
long wait at noon but a good milkshake
TT
TA
Oct 9, 2025
1.0
Today I have passed through the restaurant at around 8 pm. The service was very bad. The employees was rude, angry, and not helpful. Avoiding the costumers intentionally is clear representation of such bad attitude of them. Moreover, employees hygiene is my major concern, as non of them used gloves or hair covers. It's so gross to see such things. I totally don't recommend this restaurant.
KR
Krystle Raymond
Sep 30, 2025
5.0
Need a bit more gravy on the poutine! Don't skrimp
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and more.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Saturday from 11:00 AM to 11:00 PM and Sunday from 11:00 AM to 10:00 PM. It is closed on December 25th.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, it offers booster seats, is family-friendly, good for kids, has restrooms, and provides seating with free Wi-Fi.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website.
Where is Dairy Queen Grill & Chill located?
It is located at 2126 Crowchild Trail NW, near McMahon Stadium in Calgary, AB, postal code T2M 3Y7.
Are there any nearby public transit stations to help me get to Dairy Queen Grill & Chill?
Yes, Banff Trail (C-Train) station is nearby for convenient public transit access to the restaurant.
What restaurants are located near Dairy Queen Grill & Chill that I can visit?
Nearby restaurants include Clay Pot Asian Food Kitchen, Green Chili, Joey's Seafood Restaurants, Papa John's Pizza, Domino's Pizza, Big T's BBQ and Smokehouse, and Saigon Y2K Vietnamese Restaurant.
Are there any nearby hotels if I want to stay close to Dairy Queen Grill & Chill?
Nearby hotels include Holiday Inn Express and Suites Calgary NW - University Area, Comfort Inn and Suites University, Super 8 Village Calgary AB, and Ramada Limited Calgary Northwest.
What family convenience services are available at Dairy Queen Grill & Chill?
They offer booster seats for children, restrooms, free Wi-Fi, and a family-friendly environment.
How can I find exclusive deals at Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals.