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Brand Certified

Chipotle Mexican Grill

3.4
(596 reviews)

Business Details

448-19489 Seton Cres SE, Calgary, AB
T3M 1T4, Canada
(825) 425-4912

About

Mexican RestaurantChipotle Mexican Grill

Location

Chipotle Mexican Grill
448-19489 Seton Cres SE, Calgary, AB
T3M 1T4, Canada

Hours

Reviews

3.4
596 reviews
5 stars
277
4 stars
52
3 stars
51
2 stars
56
1 star
160

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported that portion sizes were consistently small and not reflective of what they expected from Chipotle, leading to dissatisfaction.

Service Quality

Numerous reviews highlighted poor customer service, including unfriendly staff, lack of attentiveness, and rude behavior.

Food Quality

Several customers expressed disappointment with the freshness and quality of the food, citing issues like old ingredients and inconsistent preparation.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing garbage bins.

Inconsistency

Customers noted a lack of consistency in food preparation and service, with some receiving significantly different experiences compared to previous visits.
  • FP
    Fred Penner
    2 days ago
    2.0
    I’ve been to this location 3X now and every time I could not find a clean table to sit at. Do they clean the tables once a day here?? I love Chipotle’s food but won’t return to this location. Three strikes, you’re out.
  • BB
    Burntbiscuit123
    5 days ago
    3.0
    The workers are very friendly and I like the seating and bathrooms and drink options, however , I found a long hair in my burrito and my first bite was straight guacamole WITH the hair. The guacamole is so unseasoned and fake and the foods kind of over priced for how unseasoned the meat is. Good portion for sure but it’s not a true Mexican grill at all, the spiciest food isn’t spicy at all.
  • PC
    Patric Chem
    Feb 19, 2026
    1.0
    Worst service. I was trying to get extra rice for my bowl and the girl working says I would have to pay extra. Since when was this a fee.
  • MM
    Mur
    Feb 11, 2026
    1.0
    Dont bother ordering pick up ur order just sits there while they tell you its not ready, rude worker preparing orders to not even give it when its done? Sitting 5 minutes on a cold steel counter
  • MM
    Marc M
    Jan 27, 2026
    1.0
    Stingy portions!! I’ve been to this Chipotle many times in the past and the food quality and portion sizes were always what you’d expect. Unfortunately, my last two visits were disappointing enough that I won’t be returning. The first time, I came in with my wife and two boys. The employee serving us was extremely stingy with all portions except the rice, but everything else was tiny spoonfuls, easily half of what Chipotle normally serves. She wouldn’t even fill the serving spoon before spreading it thin across the bowl. On top of that, her attitude was very standoffish and unwelcoming, which made the experience uncomfortable. Our entire family noticed how small the bowls were compared to what we’re used to. Fast forward about two months, and I decided to give this location one more try for lunch. Same employee, same experience. Half portions on everything again, done so quickly that it’s hard to even say anything in the moment. The same cold, unfriendly demeanor was there as well. It honestly feels like management is intentionally cutting back portions to save on food costs. It’s very noticeable, especially if you’ve been to other Chipotle locations and know what standard portions look like. At nearly $20 for lunch, this just isn’t worth it. I’ll be spending my money elsewhere. If you value getting what you pay for and a welcoming experience, I’d suggest doing the same.

Brand Certified Facts from Chipotle Mexican Grill

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