At MUCHO Burrito we transform traditional Mexican cuisine into Modern Mexicana. Our love and passion can be seen in every slice, dice, and spice that graces our kitchen. Here, everything is made with love, crafted to stir the heart as much as the palate. Come taste the MUCHO difference. LOVE FOOD. LOVE YOURSELF. LOVE MUCHO.
Mixed reviews on food quality, with some praising the taste and portion size, while others reported bland flavors and small portions.
Service Issues
Numerous complaints about rude staff and poor service, including issues with order accuracy and responsiveness.
Cleanliness
Concerns raised about cleanliness, with reports of dirty conditions and even a mouse sighting in the kitchen.
Value for Money
Customers expressed dissatisfaction with the value for money, citing overpriced items and small portions compared to other locations.
TJ
Tanya James
6 days ago
4.0
Food is fresh and good....more healthy than other fast food. Service good. Unfortunately this location is a bit dingy and needs a new door. I had chicken tacos which are very tasty.
AC
Akhil Kumar Chopra
Dec 28, 2025
1.0
I regularly redeem the Gym Bowl offer through my GoodLife Fitness membership at multiple Calgary locations. While I understand this promotion may not appear under limited time offers, it has always been available in the system elsewhere.
On December 27, 2025 at 9:30 PM, the team member and manager on shift at the 14th Street SW location refused to honor the offer and declined to verify it or contact a superior despite my request. The store was empty and I was the only customer. The interaction felt rushed and dismissive, likely because the store was closing at 10 PM.
All other Calgary locations have honored this same offer for me without issue. I was always impressed with the Westhills location before it closed, which makes this experience disappointing.
I wish the manager well, but I encourage ownership to provide better customer service training, especially around verifying information and handling situations professionally and respectfully.
AS
Andrew Schietzsch
Dec 27, 2025
1.0
We ordered burrito bowls on uber. The portions were too small and much smaller than other locations. Not worth the money.
AB
Anupam B
Nov 9, 2025
2.0
Service was good and fast for an online order pickup. The food however wasn't great and definitely wasn't worth the price. Nothing against the workers there but I'd think Mucho Burrito is not the kind of food I'd enjoy. Chipotle trumps Mucho Burrito by a long shot.
CA
Caleigh Avramenko
Sep 19, 2025
1.0
One of the workers called his coworker special needs and continuously insulted me while we were there. While the one who was insulted was kind, even through a few things he misheard, his coworker felt the need to step in and belittle his coworker. When I told him he was being mean and I didn’t appreciate how he was talking, he called his coworker special needs and insulted me again.