At MUCHO Burrito we transform traditional Mexican cuisine into Modern Mexicana. Our love and passion can be seen in every slice, dice, and spice that graces our kitchen. Here, everything is made with love, crafted to stir the heart as much as the palate. Come taste the MUCHO difference. LOVE FOOD. LOVE YOURSELF. LOVE MUCHO.
Multiple reviews highlighted serious hygiene issues, including staff with visible infections handling food and unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with complaints about bland flavors, poor preparation, and issues with freshness, including raw or hard ingredients.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting they were smaller than expected compared to other locations.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying a comfortable dining experience while others felt rushed or unwelcome.
TL
Tracey Van Luven
1 day ago
5.0
We had an excellent meal - fresh ingredients. The owner was very personable and our meals were not only great tasting but very generous portions!
Would definitely recommend this location.
LL
Lindsay
3 days ago
2.0
I normally don’t have any complaints with Mucho but this location is struggling. It was a mess today, and the poor staff member was obviously overwhelmed and flustered. I offered to give her a few minutes to catch up, and she politely declined, saying she was working on a catering order and could help me right away. There was another lady talking on the phone, not helping at all. I feel the person making my food did her best in the moment although I would say the tacos were subpar, compared to other locations. You can tell the ingredients have been sitting, in likely not the right temperature. There was barely any meat, it was mostly salsa and sauce. Very disappointing but this was to no fault of the employee working at the time, she can only do so much. I hope to see some improvement at this location because it’s very close by.
OO
Octibam
Jan 3, 2026
5.0
My first visit in this location, very good service, always have been a fan of mexican cuisine, and this place was upto my expectations!
Will definitely come again if I am nearby the area!
GT
Gary Thurston
Dec 30, 2025
1.0
As an enjoyer of the Mucho Burrito franchise in general, this location doesn't belong in a first world country.
The ingredients they were trying to serve had clearly been sitting out for WAY too long, especially the meat. I was extremely hungry when I came in. Hungry enough to overlook a lot. But I couldn't overlook this. It was clearly a major health risk to eat this food.
I asked if they had anything fresher, they said no. So I had to leave and go to another location.
This has actually happened twice, both times I have been here. So it's a management issue more than individual employees.
Bonus points for the hand written "No Public Washrooms" sign on the front door. I didn't need to use it, but it rubbed me the wrong way. The people that own this apparently came from a place where if someone walking by is in distress they will not be allowed to use the bathroom. That's not how it's ever been here.
Franchises like this have always had public washrooms. That's a big part of what makes this country comfortable to travel in. It's unfortunate seeing people trying to change this because they are too lazy to clean their washroom a bit more often.
RI
Roman Igorovich
Dec 11, 2025
1.0
This place is a genuine health risk🤮
During my visit, a staff member with clearly visible active facial sores—appearing consistent with herpes—was serving food directly over the counter and handling products. This is a serious violation of basic hygiene and public health standards.
The customer service is equally concerning. Staff respond to questions and concerns with irritation, making you feel like you’re inconveniencing them simply by being there.
I cannot understand how a restaurant that serves food to the public allows an employee with an active, visible infection to handle meals.
This is not a small mistake — it is a deliberate disregard for the health and safety of customers.
After this experience, I won’t be returning, and I sincerely hope public health authorities look into what’s happening here.
Until management takes responsibility and enforces proper hygiene standards, visiting this place is unsafe
Frequently Asked Questions About Mucho Burrito Fresh Mexican Grill
What type of cuisine does Mucho Burrito Fresh Mexican Grill specialize in?
Mucho Burrito specializes in Modern Mexicana, transforming traditional Mexican cuisine with passion and creativity.
Where is Mucho Burrito Fresh Mexican Grill located?
It is located at 9825 Fairmount Dr., Unit 130, Calgary, AB, Canada, postal code T2J 0R9.
What are the operating hours for Mucho Burrito Fresh Mexican Grill?
They are open Monday to Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Does Mucho Burrito Fresh Mexican Grill offer vegetarian and vegan options?
Yes, they serve vegetarian and vegan dishes as part of their menu offerings.
Is there seating available at Mucho Burrito Fresh Mexican Grill?
Yes, the restaurant has seating available for dine-in customers, including high chairs for children.
Can customers order takeout or delivery from Mucho Burrito Fresh Mexican Grill?
Yes, Mucho Burrito offers both takeout and delivery services, including curbside pickup and no-contact delivery options.
Does Mucho Burrito Fresh Mexican Grill have a children's menu?
Yes, they provide a children's menu and are family-friendly, welcoming children and families.
Is Mucho Burrito Fresh Mexican Grill LGBTQ+ friendly?
Yes, the restaurant welcomes LGBTQ+ individuals and is a transgender safe space.
What nearby places can I visit when I come to Mucho Burrito Fresh Mexican Grill?
Nearby you can find Remedy'sRx - Medilink Pharmacy for your health needs, Little Caesars Pizza if you're in the mood for more food options, and The Refinery Hair Lounge for hair care services.
How can nearby businesses like Remedy'sRx and Little Caesars Pizza enhance my visit to Mucho Burrito?
You can conveniently visit Remedy'sRx for pharmaceuticals before or after your meal, pick up a pizza at Little Caesars for variety, or get a haircut at The Refinery Hair Lounge to combine multiple errands around your visit to Mucho Burrito.