Today, this afternoon, I ordered a chocolate fudge sundae with brownie bits, which I get here regularly. The employee helping me seemed new and said they couldn’t find it as an option. Instead of asking for help, there was a long pause before they decided to make something on their own.
Unfortunately, what I received wasn’t what I ordered—the chocolate was very runny (not fudge), and there were only a few brownie pieces on top.
Additionally the mint oreo blizzard is ordered barely had any oreo.
I noticed the person training them spoke to them afterward about how to handle it next time, but didn’t correct the order that was given to me.
Really disappointing experience and a waste. I was too frustrated to go back and complain
RS
Rick Seibel
Mar 21, 2026
1.0
Wait over 15 minutes for two basic burgers and still hasn’t been figured out. I just left - they are lost.
J6
J. K. 604
Feb 19, 2026
2.0
The kind older woman working there is such a bright light for this horrible location...its dark and the food is not up to standard 😑... they heat burgers up by throwing them in the microwave which is just disgusting 😑....stay very far away from this particular location!
A
анастасия М
Feb 6, 2026
3.0
They don’t use gloves when making burgers. They don’t wear hair coverings though most of them have pretty long hair.
JL
Jennifer Lipka
Jan 12, 2026
1.0
I ordered from here a couple days ago and they screwed up almost every item. The forgot the queso for my pretzel sticks, the cheesecakes pieces I added to my blizzard and the whip topping and caramel sauce on top of the moolatte. The only thing they got right was the premade dilly bar
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: