Chipotle Mexican Grill

Reviews

• ML

  Malka Labell

  Apr 1, 2026
  5.0
  After dozens of taken out meals, this was the first time I ate in the restaurant. Most of the tables were dirty so we had to clean one ourselves. The food is delicious, always fresh and heaping portions of fresh ingredients. It's an affordable fast casual meal. I especially love the chips and homemade guacamole.
• JE

  Josh Ehrt

  Mar 29, 2026
  5.0
  I can't say enough good things about this location! The staff are amazing and friendly and the food is always great. This is my go-to place when I want to get something quick and reasonably priced. It never disappoints and is always a great place to come to!
• KW

  Kailey Webster

  Mar 27, 2026
  5.0
  We went to Chipotle for the first time and Darren assisted us. He was very knowledgeable and helped us with our order choices. He did a great job. We will visit again.
• SS

  Sowmithra Suresh-Kumar

  Mar 22, 2026
  5.0
  It was difficult to ask the employees questions. They don't always tell you when things (like the sauce or al pastor chicken) cost extra. I would have had a better experience if they were upfront
• JB

  Justin Blacklock

  Mar 14, 2026
  1.0
  Dear Chipotle Customer Service Team, I am writing to formally express my dissatisfaction with a recent experience I had at your Seton location. I am a regular customer and usually enjoy visiting Chipotle, which is why this experience was particularly disappointing. I visited on a Friday evening when the restaurant was quite busy and waited about 10 minutes to reach the ordering counter. I completely understand that busy periods happen, so the wait itself was not an issue. However, the service I received once I began ordering was disappointing. I ordered a bowl with a lettuce base and half rice. When I reached the chicken station, the portion I was given was very small. I politely asked if I could have a little more since the amount seemed quite limited. The employee responded that adding more would cost extra. After I asked again, she only added a very small additional piece of chicken, which still felt insufficient for what should be a normal portion. When I proceeded to the payment counter, I attempted to ask the cashier a question about the price. Before I could even finish my sentence, the cashier cut me off and impatiently responded “yes,” which came across as dismissive and unprofessional. I then paid with a $20 bill for a bowl that cost $13.66. The cashier gave me only $6.00 in change, even though the correct change should have been $6.66. Both the display on my side and the cashier’s screen showed that $6.66 should have been returned, but I did not receive the remaining $0.66. While the missing amount itself is small, the overall experience with the service, portion size, and incorrect change left me feeling frustrated and disappointed. As a regular customer, I normally have good experiences, which is why this situation stood out to me. I hope this matter can be reviewed and addressed. I would also appreciate it if some form of compensation, such as a complimentary item or meal, could be considered to make up for the experience. Thank you for your time and attention to this matter. I look forward to hearing back from you. Sincerely, Justin