Brand Certified
McDonald's
3.2(653 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5402 Eastpointe Way, BONNYVILLE, AB
T9N 2J6, Canada
Certified by McDonald's • Mar 01, 2026
(780) 826-1819
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
653 reviews
5 stars
189
4 stars
138
3 stars
116
2 stars
47
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated that food was often served cold, greasy, or not fresh, with several complaints about the overall quality.
Slow Service
Multiple reviews mentioned long wait times, both in the drive-thru and inside the restaurant, contributing to a frustrating experience.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and improper food handling practices.
- DJDestiny JacksonJan 22, 20262.0I ordered 10 nuggets and I only got 9 and it took so long to get my food.
- MMMatthew MichaudJan 19, 20261.0Dinning room access says 5am-12am, 6am doors still locked, what's the point of advertising hours that aren't followed
- JMJulie MonetteJan 17, 20261.0Customer service is awful. The employees are rude, and don’t care about your satisfaction.
- EJEllie joJan 10, 20261.0I would not go here if I ever visit Bonnyville,just all around bad customer service.if I could id gave a zero.
- RLRayna LinseyJan 3, 20261.0The service was slow and one of their staff was on their phone
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
- Phone number
- Official website